Yoko Tsutsui | Page 9

I cannot express enough how amazing Yoko has been to me. I live in North Carolina and chose to bypass my local lexus dealer and work with Lexus of Akron due to the customer service that I received. I live in North Carolina and chose to bypass my local lexus dealer and work with Lexus of Akron due to the customer service that I received. There was clear and frequent communication and I was never left in the dark about anything. I also want to give praises to Ruth who was amazing with communicating the costs and dealer options. When purchasing a vehicle remotely it’s important to have clear communication and the team has been nothing but stellar. I ultimately chose not to purchase the vehicle at this time due to unforeseen circumstances with my family health, however I will most definitely move forward with Yoko in the future. The entire team was fantastic - Yoko, Ruth, and Shab. More

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We fell in love with this new green color but the Columbus Lexus dealer couldn't find one for us. In looking at other dealers we found it at the Akron/ Canton Lexus .Yoko stayed in touch and let us Columbus Lexus dealer couldn't find one for us. In looking at other dealers we found it at the Akron/ Canton Lexus .Yoko stayed in touch and let us know when they could get it in. She was very attentive and so nice to work with. The dealer made the experience of picking up the car fun and exciting even though we had to drive over 100 miles to get it! More

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Just got my third car from Lexus of Akron. The dealership and salesperson are great. The dealership and salesperson are great. More

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Just bought a 2021 Lexus RX 350 and couldn't be happier! Yoko and the entire team at Lexus of Akron-Canton were great to work with! Highly Recommend!!! Yoko and the entire team at Lexus of Akron-Canton were great to work with! Highly Recommend!!! More

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Wonderful customer service by Yoko. Very helpful and knowledgeable. Yoko made sure we were happy with our purchase. Very helpful and knowledgeable. Yoko made sure we were happy with our purchase. More

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My experience here was amazing Yoko was great and so was the entire team at Akron Lexus. the entire team at Akron Lexus. More

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Our Lexus dealer and salesperson (Yoko) did an outstanding job meeting our requirements. It took awhile to get the exact SUV we wanted but they delivered it and the overall experience was awesome. outstanding job meeting our requirements. It took awhile to get the exact SUV we wanted but they delivered it and the overall experience was awesome. Thanks to all! More

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This is our second Lexus purchase from Lexus of Akron-Canton and from Yoko since 2022. Both times we were able to get the first choice in the model, color, and package options we wanted. Yoko has Akron-Canton and from Yoko since 2022. Both times we were able to get the first choice in the model, color, and package options we wanted. Yoko has always been forthright in our relationship. She listened to us and what we wanted. As long as Lexus continues to make amazingly reliable automobiles with the lowest cost of ownership, we'll buy from Yoko. We appreciate Yoko and her team for all they have done for our family. Great work! More

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The entire Akron-Canton Lexus team was very accommodating and professional through the entire sales experience. They went above and beyond my expectations and found me the perfect GX460! and professional through the entire sales experience. They went above and beyond my expectations and found me the perfect GX460! More

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Very pleasant to work with, knowledgeable and professional. Would recommend to others looking for a dependable vehicle. professional. Would recommend to others looking for a dependable vehicle. More

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