Yvonne Russell
Yvonne Russell at Jackson Acura

Yvonne Russell | Page 126

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.9
1,879 Reviews
4.9

1,879 Reviews

Write a Review

Industry Experience

28 yrs, 11 mos

Specialties & Trainings

B.A. Business Leadership

1879 Reviews of Yvonne Russell

September 04, 2020

Dealership Rating
Employee Rating

The team did a good job in finishing the work and getting me out in a timely fashion thanks Yvonne. Always a pleasure at Jackson More

by WLJ2304
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 04, 2020

Jackson Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Yvonne and our team, and we look forward to working with you again.

September 03, 2020

Dealership Rating
Employee Rating

Yvonne is extremely responsive to her customers needs. She always places them first and does all she can to make sure they get the best service and spend as little money as it takes to get the work done. More

by d.waterman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 04, 2020

Jackson Acura responded

Hi, Thanks for sharing your thoughts about your experience working with Yvonne here at Jackson Acura. We appreciate your business and hope to see you again soon!

September 02, 2020

Dealership Rating
Employee Rating

I don’t think they checked my tires. Because they would have seen one is low. Not everyone wore a mask that was disappointing a More

by Rett1956
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Nick Covino , Pat Crossen, Kendall Parks

Sep 02, 2020

Jackson Acura responded

Thank you for sharing your review! Please don't hesitate to let us know if you would like to discuss your concerns with us directly. We truly appreciate your business and hope you will give us another opportunity to serve you.

September 01, 2020

Dealership Rating
Employee Rating

Yvonne is fantastic. She goes above and beyond every time I bring my car in for service. She explains everything thoroughly and I trust to her to give me the best advice concerning repair/maintenance of my c More

by Heatherthonn27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 02, 2020

Jackson Acura responded

Thank you for your feedback and kind words for Yvonne! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jackson Acura.

August 30, 2020

Dealership Rating
Employee Rating

Yvonne and Jackson Acura are the best. Service was completed timely and multi point inspection and other service options were thoroughly explained. Great experience every time! More

by bc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 30, 2020

Jackson Acura responded

It's great to hear that Yvonne and Jackson were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Jackson Acura!

August 29, 2020

Dealership Rating
Employee Rating

Service was fast and service agents were nice. I used the shuttle service which was great as well. I would definitely recommended service here. Thanks More

by dns_fowler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Reggie Hammond

Aug 30, 2020

Jackson Acura responded

Hello, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Yvonne and Reggie and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 29, 2020

Dealership Rating
Employee Rating

Yvonne was amazing. I took my newly purchased 2017 MDX is not knowing why the intermittent wipers weren’t working and the LKAS housing would not stay clipped on. She knew exactly what I was talking and had More

by candace bush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 30, 2020

Jackson Acura responded

Candice, We appreciate your business and Yvonne and our team looks forward to serving you again soon!

August 28, 2020

Dealership Rating
Employee Rating

Yvonne is always great and takes great care of my needs! This location is thirty miles from my house but I prefer them over a closer location. More

by artis_thomas0226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 30, 2020

Jackson Acura responded

Hello, Thanks for sharing your thoughts about your experience working with Yvonne here at Jackson Acura. We appreciate your business and hope to see you again soon!

August 27, 2020

Dealership Rating
Employee Rating

Only worked with Yvonne and had a great experience She Only worked with Yvonne and had a great experience She called when the car arrived, during the service explained clearly what has been found and the More

by NL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 28, 2020

Jackson Acura responded

Thank you for leaving Yvonne this 5-star review!

August 27, 2020

Dealership Rating
Employee Rating

Yvonne was very helpful and took care of my service request and delivering my RDX as promised and on time. Very good experience as always More

by astruletz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 27, 2020

Jackson Acura responded

Thank you for your business and this review. We're happy to hear that Yvonne and the team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

...
126
...

Dealership Inventory (231 Vehicles)

new 2026 Acura Integra car, priced at $40,495
2026 Acura Integra
new
Solar Silver Metallic exterior
Manual
Front-wheel Drive
new 2026 Acura Integra car, priced at $55,295
2026 Acura Integra
new
Urban Gray Pearl exterior
Manual
Front-wheel Drive
new 2026 Acura RDX car, priced at $54,300
2026 Acura RDX
new
Canyon River Blue Metallic exterior
Automatic
All-wheel Drive
new 2026 Acura MDX car, priced at $68,950
2026 Acura MDX
new
Liquid Carbon Metallic exterior
Automatic
All-wheel Drive
new 2026 Acura Integra car, priced at $41,095
2026 Acura Integra
new
Platinum White Pearl exterior
Automatic
Front-wheel Drive
new 2026 Acura RDX car, priced at $52,750
2026 Acura RDX
new
Majestic Black Pearl exterior
Automatic
All-wheel Drive