Yvonne Russell
Yvonne Russell at Jackson Acura

Yvonne Russell | Page 186

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.8
1,868 Reviews
4.8

1,868 Reviews

Write a Review

Industry Experience

28 yrs, 10 mos

Specialties & Trainings

B.A. Business Leadership

1868 Reviews of Yvonne Russell

August 30, 2018

Dealership Rating
Employee Rating

Thank you Yvonne! Yivone was so nice and very professional! The service was great and we love working with Jackson Acura! I love working with you... Thank you Yvonne! More

by yossi.benhaim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 30, 2018

Jackson Acura responded

Thank you for leaving this 5-star review for Yvonne!

August 25, 2018

Dealership Rating
Employee Rating

Great Service!! I went in for an A1 service. The waiting room made the wait comfortable. Service was done in an adequate time. Service was explained and results of ch More

by rnanca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 27, 2018

Jackson Acura responded

Thank you for taking the time to leave this 5-star review!

August 23, 2018

Dealership Rating
Employee Rating

She charged me for the service and I paid for a maintenance. She charged me for the service and I had a maintenance plan that I bought when I got my car. She were supossed to handle but she never did it. More

by claudia2gaviria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 24, 2018

Jackson Acura responded

Claudia, I just spoke to Yvonne and she's is communicating with Acura --working on getting this resolved for you. Please reach out to Yvonne as soon as possible so we can reimburse you. If you have any questions, call 770-650-4000 and ask for Gabrielle and I'll be sure to get this taken care of for you.

August 22, 2018

Dealership Rating
Employee Rating

Constantly Exceeding My Expectations I had the pleasure or working with Yvonne. She was even kind enough to honor my discount for me when I forgot it. Thank you! More

by chris.hartman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 24, 2018

Jackson Acura responded

Thank you for leaving this 5-star review for Yvonne!

August 21, 2018

Dealership Rating
Employee Rating

Excellent experience I’ve already shared with many co-workers of mine the excellent service I experienced at Jackson Acura. Absolutely fantastic!!! Yvonne and Jimmy were More

by DDOKUN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jimmy

Aug 24, 2018

Jackson Acura responded

Thank you for taking the time to leave this 5-star review!

August 21, 2018

Dealership Rating

Friendly and Pleasant I just stop by and do an oil change on Monday afternoon. This was my first time back for service after buying the car at the same dealership. The serv More

by ZHANG01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 21, 2018

Jackson Acura responded

Thank you for this 5-star review!

August 21, 2018

Dealership Rating
Employee Rating

Service as you would expect from a premium dealer Very professional approach to my service appointment. Yvonne let me know everything that was going on and work was done as promised. A minor problem More

by kentg46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 21, 2018

Jackson Acura responded

Thank you for leaving this positive review for Yvonne!

August 20, 2018

Dealership Rating
Employee Rating

Service Ease of scheduling, no unnecessary services provided. Good communication/ explanation with regards to what services were needed and what to expect on More

by rebeccamidden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 21, 2018

Jackson Acura responded

Thank you for taking the time to leave this positive review!

August 20, 2018

Dealership Rating
Employee Rating

Service Appointment I took my vehicle in for routine maintenance and to have some recall work done. It was a great experience as always. Yvonne was my service tech and wa More

by bc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Covino

Aug 21, 2018

Jackson Acura responded

Thank you for taking the time to leave this positive review!

August 18, 2018

Dealership Rating
Employee Rating

Great service It took a while, but thanks to their perseverance, Jackson Acura service center finally identified and fixed my AC issue. I appreciate Brittany's ded More

by jkstuart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brittiany Byas

Aug 21, 2018

Jackson Acura responded

Thank you for leaving this 5-star review!

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