Yvonne Russell
Yvonne Russell at Jackson Acura

Yvonne Russell | Page 21

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.8
1,868 Reviews
4.8

1,868 Reviews

Write a Review

Industry Experience

28 yrs, 10 mos

Specialties & Trainings

B.A. Business Leadership

1868 Reviews of Yvonne Russell

March 03, 2025

Dealership Rating
Employee Rating

I had a great experience with Yvonne. My car was in need of many expensive repairs and she helped me navigate the decision process on repairs. More

by gcs_9395
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 02, 2025

Dealership Rating
Employee Rating

Positive experience, professional service and recommendations. Waiting areas are comfortable. Prices reasonable. Will return for next service. More

by Mb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 02, 2025

Dealership Rating
Employee Rating

Yvonne received excellent service and communication. she alway pays attentive to your needs and helpful. More

by ay02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 27, 2025

Dealership Rating
Employee Rating

Yvonne is the best service advisor. I am still driving my Acura and coming to Jackson because of HER. Yvonne for President of the US! More

by roka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian

February 23, 2025

Dealership Rating
Employee Rating

Yvonne Russell is the BEST service advisor. It's not even close! I buy Acuras because of the great service she ALWAYS provides. There truly is nobody better! More

by rbeldick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 23, 2025

Dealership Rating
Employee Rating

Wonderful service as always. This is my fourth Acura, love my cars but also am very pleased with the service dept and Yvonne, More

by ellen715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 20, 2025

Dealership Rating
Employee Rating

Quick and efficient service and my service advisor Yvonne Russell went over and beyond to help me. More

by difess22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 14, 2025

Dealership Rating
Employee Rating

Overall a smooth and easy experience. Well done to all. Thank you. The RDX is an excellent car. More

by jahansen53
Recommend Dealer
Yes

Other Employees Tagged: Yvonne Russell

February 11, 2025

Dealership Rating
Employee Rating

I came in for service. They suggested other things to have fixed. I got a second opinion and found out one of the items that was suggested is in fact, not damaged nor does More

by Josie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rodney Jones, Nick Covino, Cody Johnson , Cameron Hilden

February 09, 2025

Dealership Rating
Employee Rating

Service was Ok. Only one person handling customers. Took longer than I thought to do oil change. I get the feeling this dealership is trying to give and impressio More

by chatty01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2025

Jackson Acura responded

Thank you for sharing your feedback with us. We regret that your recent experience did not fully meet the high standards we set for customer service. We consistently strive to provide fast, efficient service and recognize the importance of a well-staffed, attentive environment. Your comments regarding the wait time and customer attention are appreciated and will be taken into consideration as we look to improve. Please know that this is not reflective of the level of service we aim to deliver, and we are committed to providing an experience that exceeds your expectations in the future. We truly value your business and are here for any further assistance you may need. Warm Regards, Jackson Acura Team

...
21
...

Dealership Inventory (268 Vehicles)

new 2026 Acura Integra car, priced at $55,295
2026 Acura Integra
new
Urban Gray Pearl exterior
Manual
Front-wheel Drive
new 2026 Acura RDX car, priced at $54,300
2026 Acura RDX
new
Canyon River Blue Metallic exterior
Automatic
All-wheel Drive
new 2026 Acura MDX car, priced at $68,950
2026 Acura MDX
new
Liquid Carbon Metallic exterior
Automatic
All-wheel Drive
new 2026 Acura RDX car, priced at $52,750
2026 Acura RDX
new
Majestic Black Pearl exterior
Automatic
All-wheel Drive
used 2025 Acura TLX car, priced at $41,998
2025 Acura TLX
used
Liquid Carbon Metallic exterior
Automatic
Front-wheel Drive
new 2026 Acura Integra car, priced at $41,095
2026 Acura Integra
new
Platinum White Pearl exterior
Automatic
Front-wheel Drive