Yvonne Russell
Yvonne Russell at Jackson Acura

Yvonne Russell | Page 27

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.8
1,868 Reviews
4.8

1,868 Reviews

Write a Review

Industry Experience

28 yrs, 10 mos

Specialties & Trainings

B.A. Business Leadership

1868 Reviews of Yvonne Russell

October 07, 2024

Dealership Rating
Employee Rating

Pleasant experience. Didn’t take long. Cost was reasonable. I highly recommend this service department More

by Columbus4x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 14, 2024

Jackson Acura responded

Thank you for sharing your positive experience with us! We're delighted to hear that you found our service efficient and reasonably priced. Your recommendation truly means a lot to us, as we strive to provide a pleasant experience for all our customers. If you need anything else, please don't hesitate to reach out. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

October 07, 2024

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Employee Rating

Yvonne and tech Cam did a fantastic job. Work was done promptly and a a very fair price- thanks to all. More

by rflauter
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 14, 2024

Jackson Acura responded

Thank you for your wonderful feedback! We're thrilled to hear that Yvonne and Cam provided you with exceptional service during your visit. Timely and fairly priced work is what we strive for, and it's great to know we met your expectations. Your appreciation for our team means a lot to us, and we're here to assist you with any future service needs. We look forward to welcoming you back! Warm Regards, Jackson Acura Team

October 05, 2024

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Employee Rating

Great Service . .. Yvonne went above and beyond to assist me with my service needs and my upcoming service appointment. More

by rickyram
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 14, 2024

Jackson Acura responded

Thank you so much for sharing your experience with us! We're delighted to hear that our team, especially Yvonne, provided you with outstanding support. Ensuring all of our customers' needs are met is always a top priority, and we appreciate your kind words. We look forward to assisting you with your next service appointment! Warm Regards, Jackson Acura Team

September 29, 2024

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Employee Rating

Did not have an appointment but did have a dead battery- was helped out quickly and it was all under warranty! More

by DARRYL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 01, 2024

Jackson Acura responded

Thank you for sharing your experience! We're glad to hear that our team was able to assist you promptly with your dead battery. We understand that car issues can be stressful, and we're committed to making your experience as smooth as possible, even when unexpected challenges arise. If you need anything else or have further questions, don't hesitate to reach out. We truly appreciate your trust in us and look forward to serving you again! Warm Regards, Jackson Acura Team

September 28, 2024

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Employee Rating

JACKSON ACURA IS THE NUMBER ONE DEALERSHIP IN ATLANTA. I WOULD LIKE TO THANK THERE SERVICE DEPT FOR PROMPT AND GREAT CUSTOMER SERVICE. MR. JACKSON YOU HAVE THE BEST OF THE BEST DEALERSHIP IN THE STATE. TH More

by jamessina
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Nick Covino, Cody Johnson , Cameron Hilden, LESLEY THAT GREETS WHEN YOU WALK IN THE FRONT DOOR

Oct 01, 2024

Jackson Acura responded

Thank you very much for your incredible feedback! We are honored to be your go-to dealership in Atlanta and truly appreciate your continued trust in us for your automotive needs. It’s our commitment to provide efficient and exceptional customer service, and we’re glad to hear that you’ve continued to have positive experiences with our team. Thank you for being a valued member of the Jackson Acura family - We look forward to welcoming you back again in the future! Enjoy your new vehicle! Warm Regards, Jackson Acura Team

September 26, 2024

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Employee Rating

Excellent service has always been provided to me by Yvonne Russell and her team of technicians. More

by EDBARNES48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 01, 2024

Jackson Acura responded

Thank you for your wonderful review! We're thrilled to hear that Yvonne Russell and her team consistently provide you with excellent service. At Jackson Acura, we take pride in delivering top-notch support and ensuring our customers feel valued and cared for. If you need anything else, please don't hesitate to reach out. Your feedback is greatly appreciated, and we look forward to continuing to serve you in the future! Warm Regards, Jackson Acura Team

September 24, 2024

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Overall service experience was excellent and satisfied with no concerns. Except the time it took everything else was fine More

by sudharsh.saggit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 01, 2024

Jackson Acura responded

Thank you for your feedback! We're glad to hear that you had an excellent overall service experience and that your concerns were minimal. We appreciate your understanding regarding the time it took, and we are continuously working to improve our efficiency. If you need anything else, please don't hesitate to reach out. Your satisfaction is our top priority, and we look forward to serving you even better in the future! Warm Regards, Jackson Acura Team

September 21, 2024

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Employee Rating

Jackson Acura is a top-notch dealership. Friendly employees in each department. The service department is efficient and gets the work done within a reasonable amount of time. This is the More

by kc
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Reggie Hammond

Sep 24, 2024

Jackson Acura responded

Thank you for your wonderful review! We truly appreciate your loyalty and are thrilled to hear that you have had a top-notch experiences at Jackson Acura. Our team strives to create a friendly and efficient environment in every department, and it's fantastic to know that we met your expectations. We take pride in providing exceptional service to our customers, and your feedback reassures us that we're on the right track. If you need anything else or have any questions, please don’t hesitate to reach out. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

September 13, 2024

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We always ask for Yvonne who is terrific. We can count on her and the service technicians. More

by linda and ed
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Paul Silverman, Rodney Jones

Sep 24, 2024

Jackson Acura responded

Thank you for your wonderful feedback! We’re delighted to hear that Yvonne consistently provides you with exceptional service and that you can rely on her and our service technicians. At Jackson Acura, we pride ourselves on building strong relationships with our customers and ensuring that every visit is a positive experience. If you ever need anything or have any questions, please don’t hesitate to reach out. We look forward to your next visit! Warm Regards, Jackson Acura Team

September 13, 2024

Dealership Rating
Employee Rating

Yvonne is always a pleasure to work with. She is helpful and responsive each time we visit. More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2024

Jackson Acura responded

Thank you for your kind words! We're thrilled to hear that Yvonne consistently provides you with helpful and responsive service. At Jackson Acura, we strive to create an exceptional experience for all our customers, and it’s wonderful to know that Yvonne is making a positive impact during your visits. If you have any further needs or questions, please don’t hesitate to reach out. We look forward to seeing you again soon! Warm Regards, Jackson Acura Team

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