Yvonne Russell
Yvonne Russell at Jackson Acura

Yvonne Russell | Page 28

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.8
1,868 Reviews
4.8

1,868 Reviews

Write a Review

Industry Experience

28 yrs, 10 mos

Specialties & Trainings

B.A. Business Leadership

1868 Reviews of Yvonne Russell

September 08, 2024

Dealership Rating
Employee Rating

My service at Jackson Acura been a pleasure to deal with and I look forward to doing more business in the future with. Thanks again! Yvonne More

by stanette1
Service Price Transparency
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Recommend Dealer
Yes
Sep 24, 2024

Jackson Acura responded

Thank you for your kind words! We’re delighted to hear that your experience with us has been a pleasure. Yvonne and the entire team strive to provide the best service possible, and we truly appreciate your trust in us. We look forward to serving you again in the future. If you ever need anything, please don’t hesitate to reach out! Warm Regards, Jackson Acura Team

September 04, 2024

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Yvonne provided excellent service and service done in a timely fashion. Yvonne was phenomenal and helpful. More

by ay02
Service Price Transparency
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Recommend Dealer
Yes
Sep 24, 2024

Jackson Acura responded

Thank you for your kind words! We’re delighted to hear that Yvonne provided you with excellent service and ensured your needs were met promptly. Our team is dedicated to delivering outstanding customer experiences, and it’s wonderful to know that Yvonne made such a positive impact during your visit. We appreciate your feedback and look forward to seeing you again soon! If you need anything in the future, don’t hesitate to reach out. Warm Regards, Jackson Acura Team

September 01, 2024

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I knew I had some work that needed to be done. As always Jackson Acura delivered with exceptional service. More

by jross30005
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 03, 2024

Jackson Acura responded

Thank you for your continued trust in Jackson Acura! We’re delighted to hear that we met your expectations with exceptional service once again. Our team is dedicated to providing top-notch care and ensuring that all your vehicle needs are addressed with the highest level of professionalism. If there’s anything more we can assist you with, please don’t hesitate to reach out. We look forward to serving you again! Warm Regards, Jackson Acura Team

August 30, 2024

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Great dealership with excellent customer service! Easy to schedule and get service with accommodations and walkable to areas to walk. More

by jhardy2184
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dmitry Gumanov

Sep 03, 2024

Jackson Acura responded

Thank you for your wonderful review! We’re delighted to hear that you found our dealership to offer excellent customer service and that scheduling and accommodations were to your liking. It’s great to know that our facilities and convenient location contributed to a positive experience for you. At Jackson Acura, we strive to provide a seamless and enjoyable experience for all our customers, and your feedback reaffirms our commitment to excellence. If there’s anything more we can assist you with, please don’t hesitate to reach out. We look forward to welcoming you back in the future! Warm Regards, Jackson Acura Team

August 29, 2024

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Yvonne has been my service writer for years and I always have the best experience when I come in! More

by leslie_nchls
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joey Andrews, Reggie Hammond

Sep 03, 2024

Jackson Acura responded

Thank you for sharing your experience! We’re thrilled to hear that Yvonne has consistently provided you with excellent service over the years. At Jackson Acura, we strive to build long-lasting relationships with our customers, and it’s wonderful to know that Yvonne has been a key part of your positive experiences with us. If there’s anything more we can do for you or if you have any questions, please don’t hesitate to reach out. We look forward to continuing to serve you! Warm Regards, Jackson Acura Team

August 20, 2024

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Amazing and always friendly staff , they are reliable and always helpful I love coming here. More

by phylliscampbell7
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Nick Covino, Cody Johnson , Cameron Hilden

Sep 03, 2024

Jackson Acura responded

Thank you for your kind words! We’re delighted to hear that you enjoy your visits with us and that our staff has consistently provided you with friendly, reliable, and helpful service. Your satisfaction is our top priority, and we’re grateful for your continued trust. If there’s anything more we can do for you, don’t hesitate to reach out—we're always here to help! Warm Regards, Jackson Acura Team

August 19, 2024

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I’m all in with dealership servicing my needs recently in setting up Accura Link needs. More

by sdigiovanni2
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Nick Covino, Joey Andrews

Sep 03, 2024

Jackson Acura responded

Thank you for your feedback! We’re delighted to hear that you’re pleased with the service you received while setting up your AcuraLink needs. At Jackson Acura, we strive to ensure that every interaction reflects our commitment to excellent customer service and attentiveness to your specific needs. If you have any more questions or require further assistance, please don't hesitate to reach out. We’re here to support you and look forward to continuing to serve you with the same dedication! Warm Regards, Jackson Acura Team

August 17, 2024

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Employee Rating

Very easy to work with. Above and beyond service! This dealership always exceeds my expectations More

by kms
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Covino

Sep 03, 2024

Jackson Acura responded

Thank you for your wonderful review! We’re thrilled to hear that you found working with us easy and that our service exceeded your expectations. At Jackson Acura, we are dedicated to going above and beyond to ensure every customer has a great experience. Your satisfaction is our top priority, and we truly appreciate your kind words. If there’s anything more we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

August 09, 2024

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Employee Rating

I always get excellent customer service from Yvonne and the rest of the crew. Thanks! More

by ACLAWTON
Service Price Transparency
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Recommend Dealer
Yes
Sep 03, 2024

Jackson Acura responded

Thank you for your feedback! We’re thrilled to hear that Yvonne and the rest of our team have consistently provided you with excellent customer service. Our goal is to offer a positive and memorable experience every time, and it’s great to know we’ve achieved that for you. We appreciate your continued support and look forward to serving you again in the future. If you ever need anything or have any questions, please don’t hesitate to reach out. Warm Regards, Jackson Acura Team

August 08, 2024

Dealership Rating
Employee Rating

Professional staff and they stick to the time frame they give you in servicing your vehicle. I have been having my vehicle serviced here for 10+ years. They treat me like family. More

by phyllisingle
Service Price Transparency
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Recommend Dealer
Yes
Aug 22, 2024

Jackson Acura responded

Thank you very much for your kind words and for being a valued customer for over a decade! We're thrilled to hear that our team has consistently met your expectations with professional service and punctuality. It's wonderful to know that you feel treated like family—building lasting relationships with our customers is a core value for us at Jackson Acura. Your continued trust and support truly mean the world to us. If you ever need anything or have any questions, please don’t hesitate to reach out. We look forward to welcoming you back soon! Warm Regards, Jackson Acura Team

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