Yvonne Russell
Yvonne Russell at Jackson Acura

Yvonne Russell | Page 40

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.8
1,868 Reviews
4.8

1,868 Reviews

Write a Review

Industry Experience

28 yrs, 10 mos

Specialties & Trainings

B.A. Business Leadership

1868 Reviews of Yvonne Russell

November 23, 2023

Dealership Rating
Employee Rating

Very profeesional and friendly staff. Technicians know what they are doing, never had a problem. I will always recommend Jackson Acura for all future buyers. More

by schoudhr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 27, 2023

Jackson Acura responded

Thank you for your positive feedback! We're thrilled to hear that you appreciate our professional and friendly staff, along with the expertise of our technicians. Your recommendation means a lot, and we're honored to be your choice! If there's anything else we can assist you with, please feel free to let us know. We look forward to serving you again!

November 22, 2023

Dealership Rating
Employee Rating

Professional and knowledgeable Professional and knowledgeable. Car was delivered on time. Jackson Acura always provided professional and knowledgeable service. My Integra Type S was delivered on ti More

by mahadi1_audi
Recommend Dealer
Yes

Other Employees Tagged: Yvonne Russell

Sep 25, 2024

Jackson Acura responded

Thank you for your positive feedback and for your patience as we address older reviews. We're delighted to hear that you received professional and knowledgeable service, and that your Integra Type S was delivered on time. At Jackson Acura, we pride ourselves on our commitment to excellence, ensuring that every experience meets your expectations. If you need anything else, please don't hesitate to reach out. We appreciate your trust in us and hope you've been enjoying your Integra Type S! Warm Regards, Jackson Acura Team

Nov 22, 2023

mahadi1_audi responded

Thanks Jackson Acura

November 22, 2023

Dealership Rating
Employee Rating

They very helpful and worked to get my car back to me asap. Professional and helpful More

by kfatz
Recommend Dealer
Yes

Other Employees Tagged: Yvonne Russell

Nov 27, 2023

Jackson Acura responded

Thank you for the positive feedback! We're glad to hear that our team was helpful and efficient in getting your car back to you as soon as possible. Providing exceptional service is our priority! If you have any further needs, please don't hesitate to reach out. Safe travels!

November 19, 2023

Dealership Rating
Employee Rating

Yvonne did a great job at servicing me and helped me with all my concerns. The service dept. serviced my car in a timely fashion, and I was most grateful. More

by Crewse77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones

Nov 27, 2023

Jackson Acura responded

Thank you for taking the time to share this review! We appreciate your positive feedback on the service provided by Yvonne and our team. It's great to know that we could address your concerns and service your car in a timely manner. If there's anything else we can do for you in the future, please don't hesitate to reach out. Thank you for choosing Jackson Acura!

November 17, 2023

Dealership Rating
Employee Rating

Nick Covino and the service dept have been reliable and responsive and always easy to work with. Also friendly. And those things have held true over many years. More

by rickdowns14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Covino

Nov 27, 2023

Jackson Acura responded

Thank you for this review! We're pleased that our team's reliability, responsiveness, and friendliness have contributed to positive experiences for you. It's fantastic to hear Nick and our service department have consistently met your expectations over the years! We sincerely appreciate your trust in us, and we look forward to continuing to provide excellent service for years to come.

November 16, 2023

Dealership Rating
Employee Rating

Yvonne was very helpful and attentive. She managed to get the service done very quickly. I was comfortable in the waiting area. More

by EJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 27, 2023

Jackson Acura responded

Thank you for your positive feedback! We are delighted Yvonne assisted you efficiently and that you found our waiting area comfortable. We look forward to providing excellent service during your future visits at Jackson Acura. If there's anything more you need, please feel free to reach out. Safe travels until next time!

November 14, 2023

Dealership Rating
Employee Rating

Very Efficient and thorough. Very pleased with their attention and timely delivery of my vehicle. More

by jitendragupta1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 27, 2023

Jackson Acura responded

Thank you for your positive feedback! We are delighted to hear you found our service efficient and thorough. Your satisfaction is our priority at Jackson Acura. If you need assistance in the future, feel free to reach out. Safe travels!

November 11, 2023

Dealership Rating
Employee Rating

Prompt and great service Good , fast and prompt service Close to my house and convenient More

by Subir Basu
Recommend Dealer
Yes

Other Employees Tagged: Yvonne Russell

Sep 25, 2024

Jackson Acura responded

Thank you for your kind words and for your patience as we address older reviews; we're sorry for the delay in our response. We're thrilled to hear that you had a prompt and great service experience with Yvonne as your advisor. At Jackson Acura, we strive to provide knowledgeable and convenient service to our valued customers. Your satisfaction is our priority, and we appreciate your continued trust in us. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

Nov 11, 2023

Subir Basu responded

My service advior Yvonne is great and knowledgeable and Jackson acura provides excellent service

November 10, 2023

Dealership Rating
Employee Rating

always great service and great work from jackson acura. Yvonne is the best and got me out of there early than expected. thank you. More

by PATRICK.SCHUTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 16, 2023

Jackson Acura responded

Thank you for taking the time to share your feedback -- We're thrilled to hear Yvonne and the rest of our team continue to serve you well! We look forward to welcoming you back again in the future!

November 09, 2023

Dealership Rating
Employee Rating

Yvonne Russell did good service with me and really help me and talked to me more detail , thank you! More

by xiaoyan7755
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 16, 2023

Jackson Acura responded

Thank you for taking the time to share your feedback -- It's great to hear Yvonne and our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura, we hope to assist you in the future!

...
40
...

Dealership Inventory (268 Vehicles)

new 2026 Acura MDX car, priced at $61,450
2026 Acura MDX
new
Platinum White Pearl exterior
Automatic
All-wheel Drive
new 2026 Acura Integra car, priced at $55,295
2026 Acura Integra
new
Urban Gray Pearl exterior
Manual
Front-wheel Drive
new 2026 Acura RDX car, priced at $54,300
2026 Acura RDX
new
Canyon River Blue Metallic exterior
Automatic
All-wheel Drive
new 2026 Acura MDX car, priced at $68,950
2026 Acura MDX
new
Liquid Carbon Metallic exterior
Automatic
All-wheel Drive
new 2026 Acura RDX car, priced at $52,750
2026 Acura RDX
new
Majestic Black Pearl exterior
Automatic
All-wheel Drive
used 2025 Acura TLX car, priced at $41,998
2025 Acura TLX
used
Liquid Carbon Metallic exterior
Automatic
Front-wheel Drive