Yvonne Russell
Yvonne Russell at Jackson Acura

Yvonne Russell | Page 39

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.8
1,868 Reviews
4.8

1,868 Reviews

Write a Review

Industry Experience

28 yrs, 10 mos

Specialties & Trainings

B.A. Business Leadership

1868 Reviews of Yvonne Russell

December 04, 2023

Dealership Rating
Employee Rating

Yvonne is always very professional, courteous knowledgeable and friendly. Highly recommend both Yvonne and Jackson Acura. More

by kms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2023

Jackson Acura responded

Thank you for your wonderful review! We're thrilled to hear that Yvonne consistently provides exceptional service. Your recommendation for both Yvonne and Jackson Acura is truly appreciated. If there's anything more we can do for you, please feel free to let us know. We value your trust and look forward to providing you with continued excellent service! Best Regards, Jackson Acura Team

December 03, 2023

Dealership Rating
Employee Rating

Overall courteous staff and great service. Nick was good and to the point. Thank you More

by sami.morcos1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Covino

Dec 05, 2023

Jackson Acura responded

Thank you for taking the time to share your positive feedback! We're delighted to hear that you experienced great service at Jackson Acura. It's wonderful to know that Nick's approach was efficient and effective If there's anything more we can do for you, please feel free to let us know. We appreciate your trust, and we look forward to serving you again. Best Regards, Jackson Acura Team

December 01, 2023

Dealership Rating
Employee Rating

The facilities were amazing and comfortable, communication was great, will be returning Leave me alone now More

by andretoth
Recommend Dealer
Yes

Other Employees Tagged: Yvonne Russell

Jan 11, 2024

Jackson Acura responded

We sincerely apologize for the delay in responding to your review, and we appreciate your patience. Thank you for taking the time to share your positive experience with us. We appreciate your kind words about our facilities and are delighted to hear that communication met your expectations! We do apologize if our system's automated outreach for reviews has caused any inconvenience. Your feedback is valuable, and we'll certainly take steps to ensure a more considerate approach in the future. Should you need any other assistance, please feel free to reach out. We appreciate your understanding! Thank you for choosing Jackson Acura, and we look forward to serving you again in the future. Warm Regards, Jackson Acura Team

December 01, 2023

Dealership Rating
Employee Rating

Everyone was helpful & friendly Appreciated I could get my car serviced while I was in the area More

by Clarkmichelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2023

Jackson Acura responded

Thank you for taking the time to share your positive experience! We're pleased to hear that everyone at Jackson Acura was helpful and friendly during your visit. We understand the value of your time, and we're glad we could accommodate you in a timely manner. If there's anything more we can do for you, please feel free to let us know. We appreciate your trust and look forward to serving you again. Best Regards, Jackson Acura Team

November 30, 2023

Dealership Rating
Employee Rating

It is always a pleasure to have my Acura serviced by Jackson Acura. Yvonne Russell is my Acura representative who is wonderful, kind and so helpful. I respect her expertise and knowledge and depend on More

by marywgeorge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2023

Jackson Acura responded

Thank you for your heartwarming review, Mary George! We're delighted to hear that your experiences with Jackson Acura, especially with Yvonne Russell, have been nothing short of wonderful. Your trust in Yvonne's expertise and knowledge means a lot to us, and we're glad to have her on our team. We appreciate your kind words and are honored to be considered the BEST in your eyes. If there's anything more we can do for you or any way we can enhance your future visits, please don't hesitate to let us know. Warmest regards, and thank you for choosing Jackson Acura! Best, Jackson Acura Team

November 29, 2023

Dealership Rating
Employee Rating

So easy, Yvonne got me in and the problem fixed super fast. Super nice and helpful as always! More

by KATERATTRAY
Recommend Dealer
Yes

Other Employees Tagged: Yvonne Russell

Dec 05, 2023

Jackson Acura responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that Yvonne made your visit easy, got the problem fixed swiftly, and maintained her usual friendly and helpful demeanor. Your satisfaction is our priority, and we appreciate your trust in our service team. If you ever have more questions or need assistance, don't hesitate to reach out. Safe travels, and thank you for choosing Jackson Acura! Best Regards, Jackson Acura Team

November 29, 2023

Dealership Rating
Employee Rating

Always a great experience, love Yvonne Russell! Efficient service, like the dealership very much. Waiting area is very comfortable, all the people in service are terrific! Highly recommend Jackson More

by nicatnite99
Recommend Dealer
Yes

Other Employees Tagged: Yvonne Russell

Dec 05, 2023

Jackson Acura responded

Thank you for your kind words and for being a valued part of the Jackson Acura family! We're delighted to know that your experiences have always been great, and we appreciate your shoutout to Yvonne Russell. Your recommendation means a lot to us, and we look forward to continuing to provide excellent service in the future. Safe travels, and see you again at Jackson Acura! Best Regards, Jackson Acura Team

November 26, 2023

Dealership Rating
Employee Rating

Took care of my needs professionally and quickly. This is a very nice dealership. Thank you More

by eme49fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2023

Jackson Acura responded

Thank you for taking the time to share your positive experience! We're delighted to hear that we could meet your needs. Your kind words about our dealership mean a lot to us. If you ever require assistance in the future, please don't hesitate to reach out! We appreciate your trust in our services.

November 26, 2023

Dealership Rating
Employee Rating

Nick was great he explained the car’s issues to me. He made the transaction fast and simple. More

by Mhj18ex3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Covino

Dec 04, 2023

Jackson Acura responded

Thank you very much for your positive feedback! We're thrilled to hear that Nick provided you with great service. We appreciate your trust in Jackson Acura. If you need further assistance or have any questions, please feel free to reach out. Safe travels!

November 23, 2023

Dealership Rating
Employee Rating

I like the fact that I’m able to always quickly get into the dealership for service….. More

by rdeering
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Nick Covino, Cody Johnson , Cameron Hilden

Nov 27, 2023

Jackson Acura responded

We appreciate your positive feedback! It's great to hear that you value the convenience of scheduling with our service department. If there's anything else we can do to enhance your experience, please feel free to let us know. Thank you for choosing Jackson Acura for your service needs!

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