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Yvonne Russell
Yvonne Russell at Jackson Acura

Yvonne Russell | Page 45

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.8
1,868 Reviews
4.8

1,868 Reviews

Write a Review

Industry Experience

28 yrs, 10 mos

Specialties & Trainings

B.A. Business Leadership

1868 Reviews of Yvonne Russell

August 18, 2023

Dealership Rating
Employee Rating

Jackson Acura is the good place for my car services. The service rep is helpful More

by n0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 22, 2023

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne and our team were able to help, and we hope to see you again!

August 18, 2023

Dealership Rating
Employee Rating

Yvonne is spectacular and very knowledge. it’s always a good experience at Jackson Acura. Thanks Yvonne :) More

by briankew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Nick Covino, Cody Johnson , Cameron Hilden

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Aug 22, 2023

Jackson Acura responded

Thank you for your business and this review. We're happy to hear Yvonne and the rest of our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

August 18, 2023

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Employee Rating

Responsive, professional, nice service advisor. Relatively quick service, issue explained and resolved. Future action for the same issue well explained. More

by rogerxu969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 18, 2023

Jackson Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

August 18, 2023

Dealership Rating
Employee Rating

People not nice. Won’t buy another acura. Not helpful. Don’t listen. Push me aside. More

by PEPPERSHOP
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No

Other Employees Tagged: Cameron Hilden

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Aug 18, 2023

Jackson Acura responded

We helped this client with multiple tire repairs I am unclear how we pushed them aside. I am happy to help solve whatever problems they may have. Call and ask for Rodney Jones I am the service manager.

August 15, 2023

Dealership Rating
Employee Rating

Yvonne very good customer service She was very good. . helped us very good Timely assistance More

by kumardocamit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 18, 2023

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne and our team were able to help, and we hope to see you again!

August 10, 2023

Dealership Rating
Employee Rating

As always, great service and outstanding environment to work in. I was there twice in the past two days servicing both of my Acuras at Jackson! More

by jross30005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 15, 2023

Jackson Acura responded

We are happy to have twice provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 10, 2023

Dealership Rating
Employee Rating

By far the best dealership I have ever used in the past 30 years. On a scale of 1* to 5*, I would rate Jackson Acura a 10*. More

by Leroy_QA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cody Johnson

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Aug 15, 2023

Jackson Acura responded

We are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit

August 06, 2023

Dealership Rating
Employee Rating

Great job! They reattached my skid plate and did a great job overall as usual. More

by leethomas0226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dmitry Gumanov, Sergei Potapoff, Rodney Jones, Michael Cunningham, Reggie Hammond, Harvey Jackson , Cameron Hilden

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Aug 15, 2023

Jackson Acura responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future.

August 04, 2023

Dealership Rating
Employee Rating

I have always received outstanding service from Jackson Acura personnel. The technicians at Jackson Acura are “Best in Class” and trusted professionals. More

by clemmie.scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cody Johnson, Joey Andrews

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Aug 15, 2023

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Thank you for continuing to choose Jackson Acura!

August 04, 2023

Dealership Rating
Employee Rating

Yvonne Russel is amazing to work with. The service guys are very efficient and I have never had an issue with car after service. Highly recommend anyone with an Acura dealership for servic More

by laciepiela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 15, 2023

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne and our team were able to help, and we look forward to seeing you again!

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