Yvonne Russell
Yvonne Russell at Jackson Acura

Yvonne Russell | Page 46

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.8
1,868 Reviews
4.8

1,868 Reviews

Write a Review

Industry Experience

28 yrs, 10 mos

Specialties & Trainings

B.A. Business Leadership

1868 Reviews of Yvonne Russell

August 02, 2023

Dealership Rating
Employee Rating

Always a good experience. I’ve just gotten my 6th Acura and from the same excellent salesman, Michael Wiest. They treat you right. That’s why I keep going back! More

by The Media Trainer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Wiest, Joey Andrews

Aug 15, 2023

Jackson Acura responded

Thank you so much for this excellent review! We feel so grateful that you continue to come to our dealership. It's wonderful to hear Michael and our team were helpful during your visits. If you have any questions, please don't hesitate to reach out to us again.

August 02, 2023

Dealership Rating
Employee Rating

Yvonne is fantastic. She is a true warrior who fights for me with warranty companies. She should get a big raise. More

by reidlaurens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 15, 2023

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Yvonne and the team, and we look forward to working with you again.

July 30, 2023

Dealership Rating
Employee Rating

Very friendly and efficient service. Oil change and tire rotation and recall item we’re done in a timely manner. More

by kgcarney27
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 03, 2023

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

July 28, 2023

Dealership Rating
Employee Rating

I bought my ILX here in 2020 and have gotten all my services here since. The staff is so accommodating and helpful. My oil changes are quick and I’m never pressured into other car services. More

by alexhogg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 15, 2023

Jackson Acura responded

Thank you for the kind words about our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

July 24, 2023

Dealership Rating
Employee Rating

The service was great as usual. Yvonne is the best! She is always very transparent and looks out for my best interests. More

by dave
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Aug 03, 2023

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

July 22, 2023

Dealership Rating
Employee Rating

Jackson Acura has never disappointed. Their Service Department is all I trust to service my vehicle. More

by JUDIMCINTYRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 03, 2023

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

July 22, 2023

Dealership Rating
Employee Rating

Great service advisor and fast service. Will come back next year for service. Very friendly. More

by bartam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 03, 2023

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

July 22, 2023

Dealership Rating
Employee Rating

As usual very professional and friendly staff. Very happy with the service. Yvonne is best service advisor ever. More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 03, 2023

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

July 21, 2023

Dealership Rating
Employee Rating

This was my first service experience at Jackson Acura and it was wonderful! Yvonne took exceptional care of me and was great with communication and customer service. I also spoke to the mechanic the day I le More

by Kylie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 03, 2023

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

July 20, 2023

Dealership Rating
Employee Rating

Also Michael Cunningham and Joey always great customer service when it comes to loyalty and dedication for customers. Hands down the best staff ever. Thanks once again for you all continued support. v More

by JACKSON.TIMOTHY24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 21, 2023

Jackson Acura responded

Sargent Jackson, Thank you so much for your excellent review and business! We are so glad that we had the opportunity to work with you again, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

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