Yvonne Russell
Yvonne Russell at Jackson Acura

Yvonne Russell | Page 44

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.8
1,868 Reviews
4.8

1,868 Reviews

Write a Review

Industry Experience

28 yrs, 10 mos

Specialties & Trainings

B.A. Business Leadership

1868 Reviews of Yvonne Russell

September 02, 2023

Dealership Rating
Employee Rating

Yvonne is always pleasant to deal with from start to finish. Great service all around from dealership. More

by Beth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 07, 2023

Jackson Acura responded

Thank you for choosing Jackson Acura, we truly value your feedback and business. We're glad Yvonne and the rest of the team have been able to help. And we hope to see you again!

September 01, 2023

Dealership Rating
Employee Rating

Good Morning, I had an emergency with my car and I was able to reach Yvonne and let her know I was on my way in to the dealership. She was able to get me in right away and diagnose my situation within 30 More

by chad_linkous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 01, 2023

Jackson Acura responded

Thank you for your business and this review-- We're happy to hear Yvonne and our team were able to serve you quickly today during an unexpected emergency! We work hard to make sure our guests have an exceptional experience. If there is anything we can assist you with in the future, please let us know!

August 31, 2023

Dealership Rating
Employee Rating

Car was ready when stated. Very nice waiting room. Car was clean. Yvonne provided excellent service. More

by mswi68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 01, 2023

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

August 31, 2023

Dealership Rating
Employee Rating

It is always a great experience getting my car services. Ms. Yvonne is awesome as always. More

by Tyesha_noel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 01, 2023

Jackson Acura responded

Thank you for choosing Jackson Acura-- your feedback and business mean a lot to us! We're glad Yvonne and our team have been able to consistently help, and we hope to see you again.

August 31, 2023

Dealership Rating
Employee Rating

We felt valued and well treated. Great job from Michael. Everything on time and with a smile. More

by RafaelMorton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Wiest, Joey Andrews , Alex , from parts

Aug 31, 2023

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We're glad Michael and our team were able to demonstrate our commitment to providing exceptional service. We appreciate your business and hope you'll keep in touch for your future car needs.

August 29, 2023

Dealership Rating
Employee Rating

Helped me understand what was needed and necessary at the time for my car and what would be acquired down the line. More

by AERNEST
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 30, 2023

Jackson Acura responded

Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 25, 2023

Dealership Rating
Employee Rating

I love purchasing my vehicles through Jackson Acura. My family uses Jackson. When I take my car in for service Yvonne makes sure that I receive the best service possible. More

by COOP5241
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 25, 2023

Jackson Acura responded

Thank you for your continued business and for this kind review! We're happy to hear Yvonne and the rest of our team have been able to demonstrate our commitment to great service. We look forward to working with you again!

August 24, 2023

Dealership Rating
Employee Rating

Very helpful team, nice clean and bright place, all questions got answered. Definitely buying next car here. More

by Igor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 25, 2023

Jackson Acura responded

Thank you for choosing Jackson Acura -- your feedback and rating mean a lot to us. We love hearing about guests who have a wonderful experience at our dealership, and we are happy you are one of them! We look forward to seeing you back again in the future.

August 23, 2023

Dealership Rating
Employee Rating

All good. Nope Heheh did he dijrnejr heheh Heheh Shepherd Brhrhjdhehebdneb Jerry Rhee hey heheh end More

by Dan
Recommend Dealer
Yes

Other Employees Tagged: Yvonne Russell

Aug 31, 2023

Jackson Acura responded

It's great to hear our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

August 19, 2023

Dealership Rating
Employee Rating

Service team is always willing to go over and about. I would highly recommend this team More

by Kpillay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 22, 2023

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and business mean a lot to us. We're glad Yvonne and our team were able to help, and we look forward to seeing you back again in the future!

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