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Yvonne Russell
Yvonne Russell at Jackson Acura

Yvonne Russell | Page 62

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.9
1,879 Reviews
4.9

1,879 Reviews

Write a Review

Industry Experience

28 yrs, 11 mos

Specialties & Trainings

B.A. Business Leadership

1879 Reviews of Yvonne Russell

November 10, 2022

Dealership Rating
Employee Rating

Yvonne was, as always, fantastic. She goes the extra mile and it’s a pleasure dealing with her. More

by HEATHERTHONN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 10, 2022

Jackson Acura responded

Thank you for your business and this review. We're happy to hear Yvonne and our team were able to serve you again and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

November 09, 2022

Dealership Rating
Employee Rating

I did not have an appointment and they did a great job servicing my car and providing updates. More

by ccbernstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 10, 2022

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

November 05, 2022

Dealership Rating
Employee Rating

Always take good care of me and get me in and out when servicing my vehicle. Appreciate the attention to detail. More

by JBEATY3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Nov 05, 2022

Jackson Acura responded

Thank you for the kind words about our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

November 04, 2022

Dealership Rating
Employee Rating

Yvonne and the staff great as always. Quick in and out. Nice wash job too. More

by mistyw03191
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Nov 05, 2022

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne and our team were able to help, and we hope to see you again!

November 02, 2022

Dealership Rating
Employee Rating

Excellent service, as always! I am never disappointed when I visit Jackson Acura! Life long customer! More

by shardai.nh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thank you Reggie, Mike, Yvonne & Jermaine!! Always a pleasant experience with Jackson!

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Nov 03, 2022

Jackson Acura responded

We are happy to have provided you with such a positive experience! We sincerely value your repeat business and look forward to your next visit.

October 30, 2022

Dealership Rating
Employee Rating

Dealership was clean and as would be expected in area of Atl where it’s located More

by carole
Customer Service
Recommend Dealer
Yes
Report | Print
Oct 31, 2022

Jackson Acura responded

Carole, We are happy to have provided you with a positive experience! We sincerely value your business and look forward to your next visit.

October 29, 2022

Dealership Rating
Employee Rating

I am a young, returning customer at Jackson Acura. I love the vehicle service, I love the customer service, expertise and transparency. They treat all of their customers with the most equal and utmost More

by shardai.nh
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Cunningham, Reggie Hammond , All of the mechanics and intake employees! 5 stars!!

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Oct 31, 2022

Jackson Acura responded

Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive sales and service experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 29, 2022

Dealership Rating
Employee Rating

The service team is always quick and friendly during check-in and keep me informed along the way. More

by taztenpin
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Nick Covino, Cody Johnson , Cameron Hilden, Scott Polito

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Oct 31, 2022

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with the team, and we look forward to working with you again.

October 28, 2022

Dealership Rating
Employee Rating

My service here was very quick! Having an office to work from was very helpful. More

by Rob
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Nick Covino, Cody Johnson , Cameron Hilden, Scott Polito

Report | Print
Oct 28, 2022

Jackson Acura responded

Rob, It's great to hear that our team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

October 22, 2022

Dealership Rating
Employee Rating

I am very pleased with my 2016 Acura RDX [47,000+miles] and I enjoy working with Yvonne Russell to mainain my SUV. The service techs do an excellent job on maintenance and repairs. However, there have be More

by Russ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Omar Chadwell

Report | Print
Oct 23, 2022

Jackson Acura responded

Russ, Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. While it's good to hear that our team delivered a 4 Star experience, we strive to deliver an exceptional experience. You comments have been passed on to Yvonne and Rodney Jones, our Service Manager. We hope to see you again.

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