Zach Zeune
Zach Zeune at Acura Columbus

Zach Zeune | Page 11

Service Consultant

Acura Columbus

4340 West Dublin Granville Road
Dublin, OH 43017

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4.9
453 Reviews

Dealership Experience

14 yrs, 5 mos

4.9

453 Reviews

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453 Reviews of Zach Zeune

December 20, 2023

Dealership Rating
Employee Rating

Service Rep Zack was great. Not thrilled with the service tech. I believe he was just checking boxes when it came to things needing done to the vehicle More

by Irishsorts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 21, 2023

Acura Columbus responded

Thanks! Very helpful. You are 100% right. After talking to Zach and getting the facts, we talked to the tech. I am sorry for the trouble. I greatly appreciate you writing and helping us out. - John Connelly Owner/Acura Columbus

December 18, 2023

Dealership Rating
Employee Rating

Fantastic communication. Everything was professional and taken care of in timely manner. Will definitely use dealership again for future needs. More

by tpleonard01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2023

Acura Columbus responded

Excellent! I love to read about good communication - that is so important. Thanks for taking the time to write! - John Connelly Owner/Acura Columbus

December 01, 2023

Dealership Rating
Employee Rating

Efficient and friendly, service and communication are top notch. Having a car to use for longer repairs is very helpful. More

by sueawal1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clayton Prescott

Dec 02, 2023

Acura Columbus responded

Thanks for taking the time to write - we appreciate it! I am glad Zach and Clay could help. - John Connelly Owner/Acura Columbus

November 30, 2023

Dealership Rating
Employee Rating

Excellent service. I really appreciate the valet pick up and drop off at my home! However, the text letting me know work was done with link to bill pay did not give an More

by gjamesson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2023

Acura Columbus responded

Glad you liked the valet service! Sorry for the lack of billing info — we should have sent you the multi point inspection and repair order by email and I am guessing in did not go through. I am glad you were able get the info you needed. Thanks, John Connelly Owner/Acura Columbus

November 22, 2023

Dealership Rating
Employee Rating

Very professional and so much easier than any other dealer I have went to in the past More

by ptaylor1295
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Shay, Francesco Gregory , Sam McHale

Nov 26, 2023

Acura Columbus responded

Ahh - love to read that we made it easy. It should be! Hopefully you can count on us for years to come. Enjoy your new Acura! Thanks, John Connelly Owner/Acura Columbus

November 20, 2023

Dealership Rating
Employee Rating

Excellent service always, kind and polite people, scheduling easy, a short distance from my house and provide a free valet. More

by Eldomom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terry Nader

Nov 26, 2023

Acura Columbus responded

Very nice — we appreciate your kind words! Thanks for your trust and the opportunity to help. - John Connelly Owner/Acura Columbus

November 14, 2023

Dealership Rating
Employee Rating

My wife was so impressed with their service that she purchased her own Acura. They treat us both like royalty. It’s a top notch organization. More

by coachjb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 15, 2023

Acura Columbus responded

Fantastic! So great to read. Thank you so much - John Connelly Owner/Acura Columbus

November 14, 2023

Dealership Rating
Employee Rating

Service department was friendly and attentive. My service was performed in a timely manner. Everything was explained clearly upon completion. I am totally satisfied. More

by Rich Finn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Skidmore, Jami Meredith

Nov 15, 2023

Acura Columbus responded

Good news — so nice of you to take the time to write! Thanks for trusting us. - John Connelly Owner/Acura Columbus

November 14, 2023

Dealership Rating
Employee Rating

The team at Acura of Columbus was Awesome! Very polite, professional and made you happy you chose their dealership to have routine maintenance completed on my vehicle! More

by Stewartk43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 15, 2023

Acura Columbus responded

Thank you so much! We appreciate your trust and your very nice words — makes us feel good! Thanks, John Connelly Owner/Acura Columbus

Nov 14, 2023

Stewartk43 responded

Awesome experience!

November 07, 2023

Dealership Rating
Employee Rating

Outstanding dedication to customer service! ! Will certainly go back for further maintenance and when shopping for a new vehicle . More

by Billy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 09, 2023

Acura Columbus responded

Fantastic! We appreciate your trust. Thanks, John Connelly Owner/Acura Columbus

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