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Zach Zeune

Overview Reviews (458) Inventory (198)

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Zach Zeune

Zach Zeune | Page 11

Service Consultant

Acura Columbus

4340 West Dublin Granville Road
Dublin, OH 43017

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5.0

458 Reviews

Overview Reviews (458) Inventory (198)

Dealership Experience

14 yrs, 7 mos

5.0

458 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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458 Reviews of Zach Zeune

January 24, 2024

Dealership Rating

Employee Rating

Speed, efficiency and customer focus is what you get! Thank you for the care you provide my investment! Thank you for the care you provide my investment! More

by jhward

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jan 28, 2024 -

Acura Columbus responded

Very nice! We really appreciate your kind words. Thanks, John Connelly Owner/Acura Columbus

January 08, 2024

Dealership Rating

Employee Rating

I had my car serviced here for the first time today 1/8/24. The service is efficient and price was right. They got my loyalty from here on. 1/8/24. The service is efficient and price was right. They got my loyalty from here on. More

by Pourchi

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jan 12, 2024 -

Acura Columbus responded

Thanks for giving us the opportunity! Glad to have you join us. - John Connelly Owner/Acura Columbus

January 05, 2024

Dealership Rating

Employee Rating

Ready friendly staff they take care of the car very well. I am very happy with the customer service. well. I am very happy with the customer service. More

by Halit

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ashley Glick , Hayley Jones

Jan 06, 2024 -

Acura Columbus responded

Good news! Thank you so much for being our customer. - John Connelly Owner/Acura Columbus

December 26, 2023

Dealership Rating

Employee Rating

Acura Columbus always hits it out of the park! Shout out to the Service staff, Todd, Jami, Zach, Clayton, and Larry. These folks know their Acuras! Shout out to the Service staff, Todd, Jami, Zach, Clayton, and Larry. These folks know their Acuras! More

by CRUIKSHANK740

Workmanship

Recommend Dealer

Yes

Other Employees Tagged: Todd Skidmore, Jami Meredith, Clayton Prescott, Ashley Glick, Jerry LaWarre , Terry Nader, Laurel

Dec 27, 2023 -

Acura Columbus responded

Thanks Jim! Super nice of you and greatly appreciated. I hope all is well. - John

December 23, 2023

Dealership Rating

Employee Rating

Always a friendly and a pleasure to work with! They’re fast, efficient, and they explain what was done to your vehicle! They’re fast, efficient, and they explain what was done to your vehicle! More

by walk_amanda

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Dec 23, 2023 -

Acura Columbus responded

So nice and greatly appreciated! Thank you so much. Have a good weekend. - John Connelly Owner/Acura Columbus

December 20, 2023

Dealership Rating

Employee Rating

Service Rep Zack was great. Not thrilled with the service tech. I believe he was just checking boxes when it came to things needing done to the vehicle Not thrilled with the service tech. I believe he was just checking boxes when it came to things needing done to the vehicle More

by Irishsorts

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Dec 21, 2023 -

Acura Columbus responded

Thanks! Very helpful. You are 100% right. After talking to Zach and getting the facts, we talked to the tech. I am sorry for the trouble. I greatly appreciate you writing and helping us out. - John Connelly Owner/Acura Columbus

December 18, 2023

Dealership Rating

Employee Rating

Fantastic communication. Everything was professional and taken care of in timely manner. Will definitely use dealership again for future needs. Everything was professional and taken care of in timely manner. Will definitely use dealership again for future needs. More

by tpleonard01

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Dec 19, 2023 -

Acura Columbus responded

Excellent! I love to read about good communication - that is so important. Thanks for taking the time to write! - John Connelly Owner/Acura Columbus

December 01, 2023

Dealership Rating

Employee Rating

Efficient and friendly, service and communication are top notch. Having a car to use for longer repairs is very helpful. notch. Having a car to use for longer repairs is very helpful. More

by sueawal1977

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Clayton Prescott

Dec 02, 2023 -

Acura Columbus responded

Thanks for taking the time to write - we appreciate it! I am glad Zach and Clay could help. - John Connelly Owner/Acura Columbus

November 30, 2023

Dealership Rating

Employee Rating

Excellent service. I really appreciate the valet pick up and drop off at my home! However, the text letting me know work was done with link to bill pay did not give an I really appreciate the valet pick up and drop off at my home! However, the text letting me know work was done with link to bill pay did not give any invoice details. I had to call the service manager to understand the work performed and bill itemization. More

by gjamesson1

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Dec 02, 2023 -

Acura Columbus responded

Glad you liked the valet service! Sorry for the lack of billing info — we should have sent you the multi point inspection and repair order by email and I am guessing in did not go through. I am glad you were able get the info you needed. Thanks, John Connelly Owner/Acura Columbus

November 22, 2023

Dealership Rating

Employee Rating

Very professional and so much easier than any other dealer I have went to in the past dealer I have went to in the past More

by ptaylor1295

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mike Shay, Francesco Gregory , Sam McHale

Nov 26, 2023 -

Acura Columbus responded

Ahh - love to read that we made it easy. It should be! Hopefully you can count on us for years to come. Enjoy your new Acura! Thanks, John Connelly Owner/Acura Columbus

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