Zach Zeune | Page 26

Excellent service I recently had my car serviced at Acura Columbus and I am very pleased with every aspect of my experience. The staff was friendly and professional. B I recently had my car serviced at Acura Columbus and I am very pleased with every aspect of my experience. The staff was friendly and professional. Bi was sent a video of the work in progress and when it was finished a technician went over all the procedures and the inspection. The service was prompt, as scheduled. I highly recommend Acura Columbus for all of youbservice needs. More

by Spitler, linda1976 Verified Customer Verified Customer

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Unexpected Service Delay and Cost Over the past 6 years I have experienced stellar service from all at the Acura Dublin dealership. It is for this reason i return for any and all servi Over the past 6 years I have experienced stellar service from all at the Acura Dublin dealership. It is for this reason i return for any and all service needed for my 2010 TSX. I called Ashely at the service desk regarding a locked on license plate. She shared that no appointment was needed. The release of the rusted on bolts could be drilled through upon arrival (likely curbside) and could be done by a mechanic upon arrival. As I met the curbside check-in team they shared that the plate removal would require a check in of the vehicle. Upon doing so I was informed that the plate removal and re-mount would take 30-60 minutes. Additionally I was informed that the cost of the service was $145.00. The service was completed 90 minutes after check-in. My hope for the future is accurate communication and a ball park quote before I arrive. I would have scheduled an appointment in advance for a drop off if I had been given more accurate info. The end result was excellent, as always. Quality work, good Tec service and a comfortable wait area. Just seeking improved service for all Acura Columbus customers. The dealership and the service oriented team deserves flawless customer experiences. More

by Wolf Verified Customer Verified Customer

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Accurate, Honest, and Thorough Acura Columbus knows Acura vehicles well. I trust them with my vehicle and appreciate that I am able to depend on honest answers and a go-to team. Acura Columbus knows Acura vehicles well. I trust them with my vehicle and appreciate that I am able to depend on honest answers and a go-to team. More

by BlessedOne Verified Customer Verified Customer

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Great Service I just had a few things added to my new Acura and the process was easy. I received a loaner to do some shopping and lunch and my car was ready sooner I just had a few things added to my new Acura and the process was easy. I received a loaner to do some shopping and lunch and my car was ready sooner than expected. The transition was very easy. More

by cbashlandbdubs Verified Customer Verified Customer

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Quick and Friendly Service Very prompt and excellent service. Friendly service area and great customer service. Courteous and prompt in responding to any questions that the cust Very prompt and excellent service. Friendly service area and great customer service. Courteous and prompt in responding to any questions that the customer had. Helped with the coupon great saving. More

by vasavi_gudhe Verified Customer Verified Customer

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Excellent in every way From the greeting in the service driveway through the explanation of the services provided and assessment o my vehicle, everyone was friendly, knowled From the greeting in the service driveway through the explanation of the services provided and assessment o my vehicle, everyone was friendly, knowledgeable, and professional. More

by karen7003 Verified Customer Verified Customer

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I was well taken care of I knew what they were doing and I liked the video text. Everyone was very nice and the facility was clean and welcoming. I was able to work while I wa I knew what they were doing and I liked the video text. Everyone was very nice and the facility was clean and welcoming. I was able to work while I waited. More

by aahervey Verified Customer Verified Customer

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Leaky tire repair Brought in a car with a slowly deflating tire. Notified very soon after dropping off and waiting in the waiting area what the problem use (previous pl Brought in a car with a slowly deflating tire. Notified very soon after dropping off and waiting in the waiting area what the problem use (previous plug in tire was leaking) and the options available. After discussing with service rep decided to get a new tire as safest option for wife's car. Shortly after completed the replacement and I was on my way to do other errands. So quick, I did not have time to omelette all the work i had brought with me. More

by demcmahon0 Verified Customer Verified Customer

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Excellent service I always have a great experience at Columbus Acura when I have my car serviced they are very knowledgeable and professional. Todd and Zach were very h I always have a great experience at Columbus Acura when I have my car serviced they are very knowledgeable and professional. Todd and Zach were very helpful and made sure I was 100% satisfied with the service. More

by sheinmiller Verified Customer Verified Customer

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Oil change Everyone is always polite and willing to help in any way. They are very good at explaining the areas of my car that need to watched. I appreciate tha Everyone is always polite and willing to help in any way. They are very good at explaining the areas of my car that need to watched. I appreciate that. More

by MELG612 Verified Customer Verified Customer

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