Zach Zeune | Page 31

Good experience Prompt greeting when I drove up and quick attention at service counter to my reason for my visit. Comfortable waiting area. Easy checkout. Professi Prompt greeting when I drove up and quick attention at service counter to my reason for my visit. Comfortable waiting area. Easy checkout. Professional service throughout. More

by CCARNEY Verified Customer Verified Customer

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Serious concerns about the quality of the service recieved I question the auto status reports (brake pad lining). On a visit on 7.28.18 the lining measurements for the LF was 6 & RF was 4. On the most recent I question the auto status reports (brake pad lining). On a visit on 7.28.18 the lining measurements for the LF was 6 & RF was 4. On the most recent visit of 9.22.18 the measurement for the LF was 7 & RF was 7. How do brake pads get better over a 2 month period? So my concern is that either I am being mislead in order to just sell me linings or the technician that examined my care was not qualified. Either way...it's a big problem. It's a big safety issue as well as a financial one. I come to the dealership to get good service and this is not that. More

by CATHYTATUM77 Verified Customer Verified Customer

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Great service and friendly staff! Everyone here is always so friendly and helpful! I have been bringing my car here for over eight years and I wouldn’t go anywhere else! Everyone here is always so friendly and helpful! I have been bringing my car here for over eight years and I wouldn’t go anywhere else! More

by Ds6221996 Verified Customer Verified Customer

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Excellent He took me without appointment because the sechuation and problem he understood and he didn't hazatat at all. And for that I really Thank you Zach zeu He took me without appointment because the sechuation and problem he understood and he didn't hazatat at all. And for that I really Thank you Zach zeune. More

by mp8998_ Verified Customer Verified Customer

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Able to take care of many issues with ease. I work 60+ hours a week and I had put off getting my Acura's scheduled maintenance because my work schedule means I would need a loaner car or take ti I work 60+ hours a week and I had put off getting my Acura's scheduled maintenance because my work schedule means I would need a loaner car or take time off of work or depend on others for rides, The service department was able to work around my schedule and get my car taken car of in less than 4 business days of my initial call. Everyone was professional and friendly and my Acura looks and drives like new. More

by michelle.m.hunt Verified Customer Verified Customer

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Very good service, disappointed with dirty carpet My full service was very efficient from scheduling through the service and changing of differential fluid! I appreciate Todd explaining and advising My full service was very efficient from scheduling through the service and changing of differential fluid! I appreciate Todd explaining and advising to change the differential fluid and moving to get it changed quickly in order to get me on my way. I was very disappointed with the oily dirt left on my light colored interior floor rug. I was in a hurry or I would have sought resolution to this before I left the dealership. More

by Godwin Robin Verified Customer Verified Customer

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Awesome Acura columbus is the best, I will recommend them to friends and family at any time.Good customer service and waiting area is clean with complimentary Acura columbus is the best, I will recommend them to friends and family at any time.Good customer service and waiting area is clean with complimentary snacks and drink. More

by YINKAMOSES2006 Verified Customer Verified Customer

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Consistent Quality My husband and I have been bringing our Acura vehicles to Acura Columbus for the past 17 years. The consistently professional and courteous service w My husband and I have been bringing our Acura vehicles to Acura Columbus for the past 17 years. The consistently professional and courteous service we have experienced keeps us coming back. More

by w.hartfelder Verified Customer Verified Customer

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Excellent Service Acura always gives excellent service. Easy to schedule visits. They provide a shuttle if needed. Nice waiting area with snacks and drinks. Professiona Acura always gives excellent service. Easy to schedule visits. They provide a shuttle if needed. Nice waiting area with snacks and drinks. Professional service. Always look forward to going to Acura Dublin. More

by DAVEOH1977 Verified Customer Verified Customer

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Great service I took my car to the dealership I purchased it from because my battery died the day after purchasing my 2016 RDX. They acted like it was my fault and I took my car to the dealership I purchased it from because my battery died the day after purchasing my 2016 RDX. They acted like it was my fault and didn’t treat me well. So I took it to Acura of Columbus, they gave me a loaner and asked if they could keep my vehicle for multiple days. Turns out there was a faulty electrical switch causing my battery to drain. They took the time to figure out my problem instead of dismissing me as the other place did and I appreciated the thoughtfulness. I won’t go anywhere else. The whole staff is great, courteous and they really care about getting the job done right More

by kharris5 Verified Customer Verified Customer

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