Zach Zeune | Page 32
Service Consultant
Acura Columbus
4340 West Dublin Granville Road
Dublin, OH 43017
Dealership Experience
14 yrs, 5 mos
453 Reviews
Write a Review453 Reviews of Zach Zeune
August 22, 2018
excellent experience Great experience. first class all the way and very efficient good location and facility. thoroughly enjoyed each individual i worked with. love Great experience. first class all the way and very efficient good location and facility. thoroughly enjoyed each individual i worked with. love my new ride! More
Other Employees Tagged: Ian Quick , Dwayne Turner
August 13, 2018
Excellant A have purchased 3 RDX from Steve Ault and it has been a great experience each time. I just recommended that my daughter contact Steve as she is look A have purchased 3 RDX from Steve Ault and it has been a great experience each time. I just recommended that my daughter contact Steve as she is looking for a car. More
Other Employees Tagged: Steve Ault
July 31, 2018
Dirty, Old & Expensive for Luxury Level Service Besides the fact that the building is old, dirty, outdated & nothing like a “luxury” brand of other OEM’s feels like, it a joke that the dealership of Besides the fact that the building is old, dirty, outdated & nothing like a “luxury” brand of other OEM’s feels like, it a joke that the dealership offers their sales patrons free oil changes considering they nickel and dime you for every service they provide. I was charged over $200 for less than an hours work to change differential fluid, lubricate brake calipers, and rotate my tires...and that was with a FREE oil change. while I appreciate the certification of an official Acura Inspection, I can’t believe their menu pricing is so atrocious given the amount of work that they can do while the car is already raised and things are accessible (and a little girl like me can do on my own for free). Originally I thought when I was quoted $117 for the tire rotation & oil change that it didn’t include the discount for the oil change removal, so I was rather surprised at over $200. I will take responsibility for my misunderstanding, but knowing how easy and fast it is to do these specific things that were included in my service, I never would have agreed to have them done for that price. This service center will be getting no more of my business other than providing my free oil changes and warranty service and o my becasue I don’t feel like driving over to their competition that is so much more of a professional atmosphere. AND they got oil on my door panel that appears to have stained my grey leather. Also, went into the sales showroom and was not greeted by anyone for 20 minutes, despite the fact that I was looking at highest end vehicles and potentially interested in the new RDX. Overall, it was the worst experience I have ever had at a dealership. More
July 22, 2018
Sunroof fix My sunroof vibrated when closing. I was given a loaner. They fixed it and washed it. No problems. The service people are always very nice and friendly My sunroof vibrated when closing. I was given a loaner. They fixed it and washed it. No problems. The service people are always very nice and friendly. More
July 18, 2018
Rick Flair approved Thanks to Zach and his attention to detail. The whole experience gets a “ limo riding... Rolex wearing ... gator shoe wearing good looking son of gun. Thanks to Zach and his attention to detail. The whole experience gets a “ limo riding... Rolex wearing ... gator shoe wearing good looking son of gun...WOOOOOOO!” More
July 16, 2018
Phenomenal I ran over a concrete parking block and damaged some under belly parts. Service immediately inspected for damage, ordered needed parts and provided a I ran over a concrete parking block and damaged some under belly parts. Service immediately inspected for damage, ordered needed parts and provided a loaner car. While awaiting parts, dealer also performed requested 7 year maintenance. Work was completed within 1 1/2 days. More
Other Employees Tagged: Clint Stump
July 13, 2018
Numero Uno Acura Columbus is always top notch! Very efficient as well. I actually bought the car at Lindsey. But prefer my service at Acura Columbus. They are Acura Columbus is always top notch! Very efficient as well. I actually bought the car at Lindsey. But prefer my service at Acura Columbus. They are fantastic!! More
Other Employees Tagged: Todd Skidmore
June 29, 2018
Amazing fast friendly experience Super friendly staff, i was caught off guard by how knowledgable and honest the staff and service was. Half expected to be culled along to get a bunch Super friendly staff, i was caught off guard by how knowledgable and honest the staff and service was. Half expected to be culled along to get a bunch of extra things fixed that i did not actually need to but instead they were honest and told me the truth about what i needed and i only had to pay a standard fee for everything More
Other Employees Tagged: Clayton Prescott
June 27, 2018
Unsatisfactory work quality Brought car in for service (0il change) was told by service technician that car also needed transmission fluid exchange, however this service was don Brought car in for service (0il change) was told by service technician that car also needed transmission fluid exchange, however this service was done 16,000 mile earllier by this same Acura Columbus dealerships or was it. This incident and other negative incidents with this dealership has cause me to want to purchase my next vehicle from somewhere else. More
June 27, 2018
Easy appointment, quick and complete service Columbus Acura service department is second to none. I drove from Dayton for oil change and tire rotation, called on the way for an appointment, got Columbus Acura service department is second to none. I drove from Dayton for oil change and tire rotation, called on the way for an appointment, got there two hours early due to cancelled meeting, they welcomed me immediately, did the work while I watched the tech on remote TV, had the car done in 45 minutes for $75. Can anyone beat that? More

