Zach Zeune
Zach Zeune at Acura Columbus

Zach Zeune | Page 34

Service Consultant

Acura Columbus

4340 West Dublin Granville Road
Dublin, OH 43017

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4.9
453 Reviews

Dealership Experience

14 yrs, 5 mos

4.9

453 Reviews

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453 Reviews of Zach Zeune

May 31, 2018

Dealership Rating
Employee Rating

Acura of Dublin I love my RDX. It has everything I need, included in the base package. However, what will bring me back one day, to purchase another RDX, is not the More

by TCOLCHIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Ault, Todd Skidmore , JIM CRUIKSHANK, Joyce Garrett, Julie Holmes

Jun 05, 2018

Acura Columbus responded

Service definitely sells cars and I am glad that we have come through for you. Thanks for giving us the opportunity! - John Connelly Owner/Acura Columbus

May 30, 2018

Dealership Rating
Employee Rating

Only to preserve your trade-in value By having the dealer do all of your service, you have better options when buying your next vehicle from said dealer. Otherwise, there's nothing specia More

by JTMartin61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jami Meredith

Jun 05, 2018

Acura Columbus responded

I wrote you an email back on May 30, but did not hear back from you. Jami and the rest of us are sorry that your car was not finished when promised. I hope that you can give us another chance so that we can help turn this experience around for you. I hate that we disappointed you -- that is not what we are here for as a business. - John Connelly Owner/Acura Columbus

May 18, 2018

Dealership Rating
Employee Rating

Prompt, informative, timely and professional. Acura Columbus has serviced my vehicles for 14 years. My service appointment was efficient and I was updated on the progress throughout. Waiting roo More

by ADAIRPAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Skidmore, Jami Meredith

May 22, 2018

Acura Columbus responded

Thanks for being with us for the last 14 years! A lot has changed since 2004 and I am glad you are still with us. - John Connelly Owner/Acura Columbus

May 16, 2018

Dealership Rating
Employee Rating

Outstanding customer service A great product matched with outstanding customer service cannot be beat. I’m going to be taking a car trip and although nothing was due or no mainte More

by KPJ94A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Skidmore, Jami Meredith

May 22, 2018

Acura Columbus responded

I hope you have a good trip!! Thanks, John Connelly Owner/Acura Columbus

May 16, 2018

Dealership Rating
Employee Rating

Service Center appointment went well! It's always good when things work the way they are suppose to. My service apointment at Acura Columbus was exactly that. From the on time appointmen More

by acuradriver4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Skidmore

May 22, 2018

Acura Columbus responded

Without a hitch is good news! Thanks. I am glad Zach and Todd could help. - John Connelly Owner/Acura Columbus

May 10, 2018

Dealership Rating

Quick and efficent overall The B1 service and air bag replacement was quick and efficent. Zach, as always was attententice and anticipated the needs of his guests. Todd from s More

by wolf.522
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Skidmore , Joyce Garrett, Joyce is just a role modle for service!

May 12, 2018

Acura Columbus responded

Thanks! Zach and Todd are a great team! We will be in touch on the wiper blades. Sorry for the lack of communication. I agree on Joyce! - John Connelly Owner/Acura Columbus

May 02, 2018

Dealership Rating
Employee Rating

Awesome service Go here regularly for service. Am always treated with care. Service is always thorough. Never have had any problems. They always wash my car too. More

by 2013TL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 02, 2018

Acura Columbus responded

Thanks for trusting us! It is greatly appreciated. Thanks, John Connelly Owner/Acura Columbus

May 01, 2018

Dealership Rating
Employee Rating

Oil Change and Tire Rotation Quick and efficient as the as the service was completed in less than an hour. Only wished they offered to vacuum my car out along with the car wash s More

by CASEYCMEYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 02, 2018

Acura Columbus responded

Thanks! I also wish they had vacuumed! Sorry about that. Thanks for the opportunity. - John Connelly Owner/Acura Columbus

April 28, 2018

Dealership Rating
Employee Rating

RDX'14 We've been doing service with Acura Columbus for over 20 years and have always been extremely satisfied. The service department has always been very More

by RNBucks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Skidmore , JIM CRUIKSHANK, Chris Diglia

Apr 28, 2018

Acura Columbus responded

Wow! Awesome! Thanks for the last 20 years and we look forward to 20 more! I am glad that Chris, Todd, Jim and Zach could help. - John Connelly Owner/Acura Columbus

April 26, 2018

Dealership Rating
Employee Rating

Acura of Dublin Ohio I can and will recommend to future and current Acura drivers. The preform a multi point inspection, to ensure everything is in working order! I only w More

by suprardr15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Ault, Eddie Chandler, Heather Everson , Joyce Garrett, Daniel Jimenez

Apr 27, 2018

Acura Columbus responded

Fantastic! I shared this with everyone at the store. I am glad Steve, Eddie, Zach, Joyce, Heather and Dan have been able to help you. Thanks, John Connelly Owner/Acura Columbus

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