Zach Zeune
Zach Zeune at Acura Columbus

Zach Zeune | Page 33

Service Consultant

Acura Columbus

4340 West Dublin Granville Road
Dublin, OH 43017

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5.0
458 Reviews

Dealership Experience

14 yrs, 7 mos

5.0

458 Reviews

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458 Reviews of Zach Zeune

July 16, 2018

Dealership Rating
Employee Rating

Phenomenal I ran over a concrete parking block and damaged some under belly parts. Service immediately inspected for damage, ordered needed parts and provided a More

by KPJ94A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Clint Stump

Jul 17, 2018

Acura Columbus responded

Sorry about the accident. I have done the same thing with a parking block and it is a bummer. I am glad we were able to come through for you.. Thanks, John Connelly Owner/Acura Columbus

July 13, 2018

Dealership Rating
Employee Rating

Numero Uno Acura Columbus is always top notch! Very efficient as well. I actually bought the car at Lindsey. But prefer my service at Acura Columbus. They are More

by MICHAEL.CASTRODALE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Skidmore

Jul 17, 2018

Acura Columbus responded

Thanks for your very nice words! We appreciate the opportunity to service your car. Thanks, John Connelly Owner/Acura Columbus

June 29, 2018

Dealership Rating
Employee Rating

Amazing fast friendly experience Super friendly staff, i was caught off guard by how knowledgable and honest the staff and service was. Half expected to be culled along to get a bunch More

by mergler.josh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Clayton Prescott

Jun 30, 2018

Acura Columbus responded

Thanks Josh! Honesty is the best way -- helps you stay in business for 32 years! I appreciate your nice words. - John Connelly Owner/Acura Columbus

June 27, 2018

Dealership Rating
Employee Rating

Unsatisfactory work quality Brought car in for service (0il change) was told by service technician that car also needed transmission fluid exchange, however this service was don More

by safetyman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 12, 2018

Acura Columbus responded

Mr. Tatum, I reached out personally to you last week and never heard back. I wrote you that I spoke with Zach and he told me that he apologized for his mistake. He wrote me that "the transmission and transfer case fluid was marked as needing to be done on the inspection. I had somehow overlooked that it was done 16000 miles prior. Upon going over the inspection with Mr. Tatum he informed me of this. I offered to change the transmission and transfer case fluid free of charge for him, which we did." I hope you know that we try our best to get things right and if we make a mistake, we will own it. We have no intention of wanting to cause you any difficulty. Thank you for giving us a chance and I apologize for not coming through for you. - John Connelly Owner/Acura Columbus

June 27, 2018

Dealership Rating
Employee Rating

Easy appointment, quick and complete service Columbus Acura service department is second to none. I drove from Dayton for oil change and tire rotation, called on the way for an appointment, got More

by OSUVanMan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 28, 2018

Acura Columbus responded

Thanks!! We really appreciate your very nice review. - John Connelly Owner/Acura Columbus

June 22, 2018

Dealership Rating
Employee Rating

Quick, Professional Service I always have an excellent experience when bringing in my car for service. Professional from the moment I arrive with valet service meeting me at the More

by KSCOTT1027
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 26, 2018

Acura Columbus responded

Exactly what we want to do! I am glad you have had a good experience and that Zach has been helpful to you. Thanks, John Connelly Owner/Acura Columbus

June 18, 2018

Dealership Rating
Employee Rating

Professional and responsive I normally like to keep my Acura serviced at the dealership so I have a consistent track record of what repairs are needed. This time I found out that More

by RJE1996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Larry Jones

Jun 26, 2018

Acura Columbus responded

Rick - Thanks for talking with Larry. Sorry for the trouble! I really appreciate you giving us a chance to get this straightened out for you. Have a great week. Thanks, John Connelly Owner/Acura Columbus

June 11, 2018

Dealership Rating
Employee Rating

Best service, sales, & parts department of ANY dealership Purchased many new/used cars in my lifetime all from brand name dealerships, and this is hands down the best dealership I’ve dealt with in SERVICE, SA More

by Michael Schundelmier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Ault, Jami Meredith , JIM CRUIKSHANK, Brian Milliser, Dwayne Turner

Jun 14, 2018

Acura Columbus responded

What a special review! I love that you are friends with so many on our team. All of them are very valued people and I thank you for being our customer! - John Connelly Owner/Acura Columbus

June 09, 2018

Dealership Rating
Employee Rating

Best service Make sure to see Adam Hannah for your next purchase & go straight to Zach for all your service needs. Acura of Columbus is the very best @ everything More

by bjam1207
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Hannah

Jun 09, 2018

Acura Columbus responded

Thanks Bruce! Definitely makes us all feel good. I am glad Adam and Zach have been able to help. Thanks, John Connelly Owner/Acura Columbus

June 05, 2018

Dealership Rating
Employee Rating

Great Service . Time wise delivered as promised. Cleaned and washed the car. Very happy with the service! Will come back for the next service! Nice customer lounge More

by SHANNON7491
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 05, 2018

Acura Columbus responded

We look forward to seeing you again. Thanks for the nice review! - John Connelly Owner/Acura Columbus

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