Zach Zeune
Zach Zeune at Acura Columbus

Zach Zeune | Page 36

Service Consultant

Acura Columbus

4340 West Dublin Granville Road
Dublin, OH 43017

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4.9
453 Reviews

Dealership Experience

14 yrs, 5 mos

4.9

453 Reviews

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453 Reviews of Zach Zeune

February 04, 2018

Dealership Rating
Employee Rating

Purchase of Certified RDX I had purchased a 2010 TL 7 years ago from Acura Columbus. The car has been a great car. I have had all the service done at Acura Columbus. I was v More

by BRIANDTURNERSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ian Quick, Todd Skidmore, Larry Jones, Jami Meredith , Kyle Duncan, Adam Hannah

Feb 04, 2018

Acura Columbus responded

Adam, Jami, Todd, Zach, Kyle, Ian and Larry are all great people and thanks for recognizing them! I love your review. One of the best ever. Thanks for being with us for the last 7 years and we are looking forward to the next 7! Thanks, John Connelly Owner/Acura Columbus

January 27, 2018

Dealership Rating
Employee Rating

Friendly, efficient service From the time I was greeted at the pull-up location for service, I was made to feel that I and my time were valued. I was provided a courtesy car sin More

by 44swheeler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Skidmore

Feb 04, 2018

Acura Columbus responded

Thanks! -- I hope Todd is right! I am glad Zach was able to help and that your car was finished quicker than promised. Car wash is hit or miss these days due to the cold weather, but I am glad it worked out for you. Thanks, John Connelly Owner/Acura Columbus

January 10, 2018

Dealership Rating
Employee Rating

Service Zach Zeune and Todd Skidmore provided professional and speedy service and my car was done within an hour. Todd explained what was done and what may be More

by kmmccafferty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Skidmore

Jan 11, 2018

Acura Columbus responded

Your nice note made my day. We do try our best and Todd and Zach are both great gentlemen. I am glad all went well and thank you for the opportunity. - John Connelly Owner/Acura Columbus

January 10, 2018

Dealership Rating
Employee Rating

15,000 Mile Service done But Pricey My 15,000 mile service was well done and i was treated well. My main problem with my service was that it was on the expensive side. They wanted to c More

by Robert Wead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Skidmore

Jan 11, 2018

Acura Columbus responded

Thanks Robert. I am glad Todd and Zach could help. It concerns me that you did not get the tire rotation. It is very important. Until the last few years, the typical oil change cycle was every 3 thousand miles. Now the current cycle sometimes stretches to 8 to 9 thousand miles and not getting a rotation for that long can have negative consequences. Often you can buy a maintenance package of services from a dealership, including us, that will include tire rotations along with other services. In addition, tire dealers, including us, offer free tire rotations with the purchase of new tires. If you have not had a tire rotation done yet, please let me know so I can get you back in. - John Connelly Owner/Acura Columbus johnconnelly@acuracolumbus.com

December 18, 2017

Dealership Rating
Employee Rating

Great service Acura Columbus has always been a Great place with regards taking care of my car with such great customer service , they always treat me with respect a More

by nubbi777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 18, 2017

Acura Columbus responded

Thanks! Definitely makes me feel good to read your note. It is greatly appreciated. - John Connelly Owner/Acura Columbus

December 07, 2017

Dealership Rating
Employee Rating

Work performed as requested! An A12 service was performed on my 2015 Acura TLX and all went well. They used the Mobil 1 oil I brought and they replaced the cabin air filter and e More

by SKC7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Clayton Prescott , Joyce Garrett

Dec 08, 2017

Acura Columbus responded

Thank you very much. I apologize for us missing this on your other car. We appreciate the opportunity to work on your cars. Thanks, John Connelly Owner/Acura Columbus

December 05, 2017

Dealership Rating
Employee Rating

Quick service Acura Columbus is probably the best Car dealer I have come across so far. The service agents are excellent. They point out if anything need addressed More

by RAJUCINCY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 08, 2017

Acura Columbus responded

I deeply appreciate your comments. Definitely makes us all feel good. I am glad Zach could help. Thanks, John Connelly Owner/Acura Columbus

November 17, 2017

Dealership Rating
Employee Rating

Great service experience! This was my first visit to Acura Columbus since i moved to Dublin. Great and timely service! I would definitely recommend this service center to every More

by RK
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Todd Skidmore

Nov 17, 2017

Acura Columbus responded

Welcome to Dublin!! Thanks for giving us a try. - John Connelly Owner/Acura Columbus

November 14, 2017

Dealership Rating
Employee Rating

Excellent Service Whenever I had to bring my car in to get worked on, I have gotten nothing but exceptional service. In addition I was always given a car to drive whi More

by LVRNRHODES204
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JIM CRUIKSHANK

Nov 13, 2017

Acura Columbus responded

I am glad Zach and Jim have been able to help. Thanks for the opportunities! - John Connelly Owner/Acura Columbus

November 03, 2017

Dealership Rating
Employee Rating

Nearly 40 years of Excellence I am so glad I am with this dealership! My first Acura, the 1989 Legend, was purchased here with the father of the present owner. I purchased my curre More

by Legacy+
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Skidmore, Clayton Prescott , JIM CRUIKSHANK

Nov 09, 2017

Acura Columbus responded

Wonderful! We love having you as our customer and you certainly brighten our days. Thank you very much! - John Connelly

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