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Zach Zeune
Zach Zeune | Page 36
Service Consultant
Acura Columbus
4340 West Dublin Granville Road
Dublin, OH 43017
458 Reviews
Dealership Experience
14 yrs, 7 mos
458 Reviews
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458 Reviews of Zach Zeune
March 23, 2018
Hassle Free Service Very easy to schedule service online. I was able to get in the very next day. Just drop off the car with the valet, go in and sign the paperwork and Very easy to schedule service online. I was able to get in the very next day. Just drop off the car with the valet, go in and sign the paperwork and you are on your way. I appreciated the text updates and suggestions for other services that can be done while the car was there so I didn't have to make an extra trip. More
by msoller
Verified Customer
March 23, 2018
Thank you for your awesome service This dealership is this first Acura dealership that hasn’t half assed the service and it’s great to go to a reliable dealership I can trust with my ca This dealership is this first Acura dealership that hasn’t half assed the service and it’s great to go to a reliable dealership I can trust with my car. Will be looking into trading my ILX for the TLX soon. More
by auribe906
Other Employees Tagged: Joyce Garrett
March 15, 2018
Things have Changed A few changes I noted: [1] The staff, instead of warm and friendly, seemed stressed and rushed, although there were few customers in the waiting area A few changes I noted: [1] The staff, instead of warm and friendly, seemed stressed and rushed, although there were few customers in the waiting area. They were still polite and professional, but in the three people with whom I interacted, they were "on script". [2] Yesterday was the first disappointment I have had at the Acura dealer in many years. I was disappointed because they had treated me "by the book". They checked my mileage and made recommendations, asking me to change my ATF fluid--but I drive a manual transmission car. I felt that they looked at the wrong car. Why didn't they check the fluid, in which case they would have seen that I didn't have an automatic transmission. [3] The prices have gone up. Yesterday, an oil change with the customary inspections, is about $50. Although it is good to have a thorough inspection for my comfort, the comfort is replaced with apprehension if I think they looked at the wrong car. I still would continue with this dealer. It is still the best for service, professionalism, and quality, but now instead of taking my car there by habit, I will be price-checking with others in the future. More
by Falsoon
Other Employees Tagged: Todd Skidmore , Chris Diglia, I say Zach's name on things, but the picture above is not the person I dealt with.
March 15, 2018
Excellent service Very fast, response and detailed customer service. They make sure there is no unnecessary wait for the customer. The waiting are though could be made Very fast, response and detailed customer service. They make sure there is no unnecessary wait for the customer. The waiting are though could be made more interesting! More
by NITIN.SRIVASTAVA
February 07, 2018
My keys did not work for my Acura RDX 2014. Well...to be rather blunt...they kicked xxx. I was a last minute, spur of the moment problem child! I had no appointment, no plan, and dumped a maj Well...to be rather blunt...they kicked xxx. I was a last minute, spur of the moment problem child! I had no appointment, no plan, and dumped a major problem on them at the very last minute as I was heading to work. What did they do?. Got me in, gave me a free loaner vehicle at the last minute, and solved the problem within 24 hours. I picked up my car the next day and all issues were resolved. I simply cannot say enough about this team! I must say however the price to replace these Acura keys is outrageous. But that is not the fault of the staff at Acura. Maybe I should blame Bill Gates? China? Everyone in Silicon Valley? I will find out.....at get back to you. :) More
by MMARKEY
Other Employees Tagged: Ashley Glick , JIM CRUIKSHANK
February 04, 2018
Purchase of Certified RDX I had purchased a 2010 TL 7 years ago from Acura Columbus. The car has been a great car. I have had all the service done at Acura Columbus. I was v I had purchased a 2010 TL 7 years ago from Acura Columbus. The car has been a great car. I have had all the service done at Acura Columbus. I was very pleased with the sales experience when I purchased that car, but it is the service afterwards that is also very important. What is also more important is that every person that I have come into contact with at the dealership were very courteous and pleasant. I was in the market for an SUV so I naturally wanted another Acura and preferably from Acura Columbus. I again was very pleased with the treatment that I received from Adam Hannah, Kyle Duncan , & Ian Quick in the purchase of my RDX. More
by BRIANDTURNERSR
Other Employees Tagged: Ian Quick, Todd Skidmore, Larry Jones, Jami Meredith , Kyle Duncan, Adam Hannah
January 27, 2018
Friendly, efficient service From the time I was greeted at the pull-up location for service, I was made to feel that I and my time were valued. I was provided a courtesy car sin From the time I was greeted at the pull-up location for service, I was made to feel that I and my time were valued. I was provided a courtesy car since the major service I had scheduled to have done was a lengthy one. I have a 2010 RDX with a little over 100,000 miles on it. It was time to replace the timing belt and water pump as well as flush and replace the coolant. Zach checked me in and had the courtesy car ready and waiting for me in a matter of minutes. Service was projected to take about 6 hours. In less than 4 hours the service was complete and I was able to return the courtesy car, pick up mine (which had been washed, thank you!), and be on my way without having to deal with rush hour traffic. When leaving, Todd Skidmore assured me that my car was good to go for a long time! More
by 44swheeler
Other Employees Tagged: Todd Skidmore
January 10, 2018
Service Zach Zeune and Todd Skidmore provided professional and speedy service and my car was done within an hour. Todd explained what was done and what may be Zach Zeune and Todd Skidmore provided professional and speedy service and my car was done within an hour. Todd explained what was done and what may be needed with the next service. I never think twice about bringing my car to Acura for service because they are honest, considerate and perform only the services which are necessary. More
by kmmccafferty
Other Employees Tagged: Todd Skidmore
January 10, 2018
15,000 Mile Service done But Pricey My 15,000 mile service was well done and i was treated well. My main problem with my service was that it was on the expensive side. They wanted to c My 15,000 mile service was well done and i was treated well. My main problem with my service was that it was on the expensive side. They wanted to charge me $30. for a tire rotation (I declined) where many service centers would do it for free with an oil change (which I had). More
by Robert Wead
Other Employees Tagged: Todd Skidmore
December 18, 2017
Great service Acura Columbus has always been a Great place with regards taking care of my car with such great customer service , they always treat me with respect a Acura Columbus has always been a Great place with regards taking care of my car with such great customer service , they always treat me with respect and I appreciate that. More
by nubbi777
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