Zach Zeune
Zach Zeune at Acura Columbus
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Zach Zeune | Page 37

Service Consultant

Acura Columbus

4340 West Dublin Granville Road
Dublin, OH 43017

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5.0
387 Reviews

Dealership Experience

12 yrs, 2 mos

5.0

387 Reviews

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387 Reviews of Zach Zeune

August 30, 2016

Dealership Rating
Employee Rating

New Tires Once again service with Acura Columbus was easy and on time. I have never priced tires with a dealer in the past thinking they would be expensive com More

by rjr0867
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 30, 2016

Acura Columbus responded

Thank you! I wish we could convince more people to check us out for tires! We are going to update our xxx information and our website to get some more traction in tire sales. Thanks, John

August 16, 2016

Dealership Rating
Employee Rating

Awesome customer service! Visit was due to a recall. I will be taking a road trip this week and they performed a multi-point inspection for no charge. Knowledgeable and HONEST More

by KPJ94A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ashley Glick , Julie Holmes, Shing Yee

Aug 16, 2016

Acura Columbus responded

I hope you have a good trip! Thanks for the great feedback. - John Connelly Owner/Acura Columbus

August 10, 2016

Dealership Rating
Employee Rating

Good service They are straight to point and does deep diving on you're issue if any. Nothing major just a normal service and oil change.helpful team .. More

by Denny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 10, 2016

Acura Columbus responded

Denny- Thanks! I am sure Zach will appreciate your very nice comments. Thanks, John Connelly Owner/Acura Columbus

August 01, 2016

Dealership Rating
Employee Rating

Too busy Zachary was great to work with! But, I had to wait a week to get my car in, and then I had to wait, as there were no loaner vehicles available. They d More

by mcgreevy28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Aug 01, 2016

Acura Columbus responded

Sorry about the loaner cars --- we have had a tough time keeping up with the air bag recalls and the need for loaner vehicles. This is despite having 45 loaner cars! I can't wait until we get all of our airbags in so we can get back to "normal". If this happens again by any chance, please email me at johnconnelly@acuracolumbus.com and I will make sure that you get a loaner -- even if it is one of our pre-owned cars for sale, Thanks, John Connelly Owner/Acura Columbus

July 29, 2016

Dealership Rating
Employee Rating

recall repaiir Everyone was helpful and courteous. The only negative was the dirty marks left on the floor mat on the driver's side. We hope we can get the stains o More

by RBUZARD
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Aug 04, 2016

Acura Columbus responded

Sorry on the floor mat! I know that Larry Jones spoke with you. If we can help, please let me know. Thanks, John Connelly Owner/Acura Columbus

July 22, 2016

Dealership Rating
Employee Rating

Courteous and fast service My Acura was part of the Tamara airbag recall. from getting my rental car to towing the Acura in for the replacement airbag, my experience was excelle More

by GMOWERY2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 23, 2016

Acura Columbus responded

I really appreciate your very nice review. The airbag recall has been a challenge and we are doing our best to help. Thank you for your patience! - John Connelly Owner/Acura Columbus

July 19, 2016

Dealership Rating
Employee Rating

Standard A1 service Chris in the service department was extremely helpful in getting me changed in and taken care of. A+ for a quick in and out oil change. More

by C.Prescott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Skidmore , Chris Diglia

Jul 22, 2016

Acura Columbus responded

I am very glad! Thanks for recognizing Chris, Todd and Zach! Have a great weekend. - John Connelly Owner/Acura Columbus

June 28, 2016

Dealership Rating
Employee Rating

willingness to find the problem and fix it They worked to find some on going problems with my MDX and now everything is fixed! Plus I always get my oil changed there and I'm always happy with More

by MISSY68LISTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Larry Jones

Jun 29, 2016

Acura Columbus responded

Thanks for giving us the chance to work on your MDX. We appreciate your trust! Have a great week. - John Connelly Owner/Acura Columbus

June 21, 2016

Dealership Rating

No proper technician They didn't figure out or resolved the issues for my vehicle sound which was coming from engine and it was abnormal sounds which I haven't heard in pa More

by SHYAMSUNDERB4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Jul 14, 2016

Acura Columbus responded

I am sorry that we have had trouble getting to the bottom of the noise that you hear. Thanks for coming in again to give us another chance and compare it to similar vehicles. I hope you have a good week. Do not hesitate to directly contact me if you would like to discuss further. Thanks, John Connelly Owner/Acura Columbus johnconnelly@acuracolumbus.com 614-763-2101

June 14, 2016

Dealership Rating
Employee Rating

A positive experience From the beginning to end of my service for my 2008 TL was very helpful, cordial, thoughtful and responsive. I felt my needs were met and exceed my e More

by OTTJULIE0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jami Meredith, Ashley Glick

Jun 14, 2016

Acura Columbus responded

Julie- Thanks for the review! I am glad that your 2008 TL is doing well and that Jami, Zach and Ashley were able to help. - John

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