Zack Michaud | Page 8

Had a good experience with this dealer and this is the second time we have bought from them. After a brief back and forth about money for trade Zack came through and got us what we wanted! Bill processed second time we have bought from them. After a brief back and forth about money for trade Zack came through and got us what we wanted! Bill processed our bank loan quickly and got us a great rate. Super happy with our truck we bought and very friendly staff. More

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I wanted to share my experience at Michaud Mitsubishi I just purchased a 2020 Mitsubishi outlander SP on January 19th 2021 I'm extremely happy with my purchase and the excellent customer service that I wa just purchased a 2020 Mitsubishi outlander SP on January 19th 2021 I'm extremely happy with my purchase and the excellent customer service that I was given from my salesman George and the team I strongly recommend this dealership I can guarantee you going to have a excellent shopping experience at this dealership More

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I cant say enough good things about them. Gave me very good price on my trade and a better price on the Outlander that I bought and a two thumbs up for Zack. good price on my trade and a better price on the Outlander that I bought and a two thumbs up for Zack. More

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Where to begin? I was in the market for a new hybrid Where to begin? I was in the market for a new hybrid electric vehicle. I was looking at Kia and Mitsubishi based on their reviews. I contacted Mi Where to begin? I was in the market for a new hybrid electric vehicle. I was looking at Kia and Mitsubishi based on their reviews. I contacted Mitsubishi directly and they contacted me by phone. When I got another call, I assumed they set me up with the closest dealership. I spoke to Jon at Michaud and we scheduled a time for me to see the vehicle. The next day I started driving and realized Michaud was 1.5 hours away. I called and apologized and they we're very understanding. They had the best price by far on the vehicle, but that's a long drive. I drove to the local Mitsubishi dealership and did a test drive. I loved the vehicle, so it just came down to negotiating a price. The sales rep was awful. They had an older model, for $3k more than Michaud's starting price and wouldn't wiggle. When I said I could get a better price on a newer vehicle with a higher package at Michaud, they said they could do a dealer swap and we could negotiate on the new one. I asked why I would wait on them to do a dealer swap when I had already spoken to Michaud, knew their price, and they were pleasant to deal with. They said there was nothing more they could do on the existing vehicle, so I decided to bite the bulled and make the drive. Michaud had the vehicle I wanted, they worked on a better price than advertised, they didn't give me a song and a dance, and I was able to drive there and fill out paperwork in less than an hour. They also agreed to deliver the vehicle to me. Zach coordinated everything and got handled ASAP. The registry even sent the wrong plates, Zach got them to send new plates with EV markings and overnighted them to me. The vehicle got delivered, I started charging it, and in less than 20 minutes after they left, my battery started smoking. I called them. Since I had taken receipt of the vehicle, it now fell under Mitsubishi warranty and Mitsubishi would require that it be brought to the closest dealership. Those folks I wasn't a fan of already because of their poor customer service. Michaud wanted to make it right and would do the work immediately upon receipt of the vehicle. We towed the car there, got the work done, (it was just a bad car battery, a fluke) and I had it back in under 24hrs. The service department was great with updates. Craig made sure that I knew they were sorry for the inconvenience, that his EV tech was on top of it, and they would get it delivered to me again ASAP. All in all, I couldn't think of a better staff to deal with. Everyone was friendly, honest, and responsive. I would 100% buy another vehicle from them. The hour and a half drive seems of little consequence when you're getting stellar service. More

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It's been a fantastic experience to buy a car from Zack and his team. The folks at Michaud Mitsubishi will make it happen. I am the proud owner of an Eclipse Cross, now. Zack and William (Bill) Murphy were and his team. The folks at Michaud Mitsubishi will make it happen. I am the proud owner of an Eclipse Cross, now. Zack and William (Bill) Murphy were excellent to work with. What's best is that everything happened online. All it took was for me to drive to the dealership on a weekend, trade my old vehicle, and drive home in a new car. I will be definitely recommending them to friends and colleagues. More

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Bought an Outlander from Kevin and his team yesterday. Could not be more pleased with the friendly, professional team members I dealt with. Jorve, George, Paul, Bill and of course Kevin Made my decisio Could not be more pleased with the friendly, professional team members I dealt with. Jorve, George, Paul, Bill and of course Kevin Made my decision to purchase from them an easy decision. They had some great cars to choose from at great prices. I chose a 2017 Outlander, but you would never know it wasn,t brand new The group took care of all the paperwork from financing, at a great rate I might add, to taking care of the registry paperwork and prepping the car so I could leave with it that very day. Thanks to all of you, Great Job!!! More

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Zack was excellent to work with so far great experience with everyone their will continue to tell friends and family to chk them out good work people with everyone their will continue to tell friends and family to chk them out good work people More

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Outstanding and excellent customer service. Zack went above and beyond . This is my third time purchasing a car at Mitsubishi Michaud definitely I highly recommend to anyone. above and beyond . This is my third time purchasing a car at Mitsubishi Michaud definitely I highly recommend to anyone. More

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Fantastic experience, extremely professional & courteous. From the top down....John Trifilo, Zack Michaud, Bill Murphy, and of course Kevin Michaud. Thank you again for everything. From the top down....John Trifilo, Zack Michaud, Bill Murphy, and of course Kevin Michaud. Thank you again for everything. More

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Zach has been very professional and helpful right from the time I inspected the car to the purchase of the vehicle . After sale service too was great and I would readily recommend him and Michaud Mitsubi the time I inspected the car to the purchase of the vehicle . After sale service too was great and I would readily recommend him and Michaud Mitsubishi for my friends too. More

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