Zack Whittaker | Page 24

Great Service Came in without an appointment to service my brakes. Luckily I was able to sneak in to get service. Appointments are highly recommended. I was greated Came in without an appointment to service my brakes. Luckily I was able to sneak in to get service. Appointments are highly recommended. I was greated by all of the service writers and the service manager. They thoroughly explained what service I was getting and the cost. The service writers and service manager a very knowledgeable and can answer most questions that may arise. Highly recommend having your vehicle serviced here. More

by ratrod3234 Verified Customer Verified Customer

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Great experience at dealer Brought my vehicle for service for the first time here because a part was under warranty from Honda. Experience was very good, it was done quick with Brought my vehicle for service for the first time here because a part was under warranty from Honda. Experience was very good, it was done quick with quality work it seems. Will definitely go there again, thanks! More

by mikewein3 Verified Customer Verified Customer

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speedy, friendly and professional service The service I received was friendly, courteous and professional. I liked going into the service office and discussing why I was there. The reason fo The service I received was friendly, courteous and professional. I liked going into the service office and discussing why I was there. The reason for the service was to replace the driver's side defective sun visor. Zach remembered me from my first visit to request a new sun visor. More

by bspitz66 Verified Customer Verified Customer

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Honda Accord Thank you for the great service and the very professional and friendly staff it was a great experience at this dealership For sure will use it again Thank you for the great service and the very professional and friendly staff it was a great experience at this dealership For sure will use it again More

by alisami1 Verified Customer Verified Customer

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Disappointed When I took my car for an oil change they wrecked something on it and had to get a replacement part. Then they called me to schedule another appointme When I took my car for an oil change they wrecked something on it and had to get a replacement part. Then they called me to schedule another appointment and they fixed what they wrecked. No apology. No coupon. Nothing. It was so rude. I was the one who was inconvenienced. They should have given me a free oil change or something. More

by DML Verified Customer Verified Customer

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Very accommodating and professional staff Drop off was quick and easy, the problem was diagnosed and appears to have been fixed. I did take off 1 star for some cosmetic damage to my steering w Drop off was quick and easy, the problem was diagnosed and appears to have been fixed. I did take off 1 star for some cosmetic damage to my steering wheel, but my service rep Zack was quick to order a new one so it could be replaced free of charge. I will submit another review after that replacement occurs. Update: Steering wheel was replaced free of charge and in a timely manner, overall I've been extremely happy with Racine Honda. More

by Nico G. Verified Customer Verified Customer

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Took GREAT care of me! I had to bring my Pilot in because I had multiple warning lights on the dash. Upon initial review it was determined that I needed a new catalytic con I had to bring my Pilot in because I had multiple warning lights on the dash. Upon initial review it was determined that I needed a new catalytic converter, but they were unable to determine what was causing the other error code. Once the part arrived, I brought my Pilot back in and they determined the fuel injectors were bad. Everything was covered under warranty, and I had no issues. I also had a coupon for a free mini detail. My car looked AMAZING when I got it back. Being a single mom with 2 s children you can imagine what my car looked like before. They went over and above expectations to get my car fixed and beautifully clean for me! Thank you SO much! More

by andr2chr Verified Customer Verified Customer

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General Service Second time bringing my HR-V in for routine service and very happy with results. The team takes good care of their customers and with in a timely mann Second time bringing my HR-V in for routine service and very happy with results. The team takes good care of their customers and with in a timely manner. More

by nepiszeb Verified Customer Verified Customer

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Good Service Excellent job. The sales service personnel and management really helped my son and myself feel accommodated. Highly recommend their service personnel Excellent job. The sales service personnel and management really helped my son and myself feel accommodated. Highly recommend their service personnel, because they seemed very competent and friendly. More

by theogrube Verified Customer Verified Customer

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Oil change and tire rotation I stopped in an hour early for an oil change and tire rotation hoping for the best and I wasn't disappointed. They happily got me in and saved me a t I stopped in an hour early for an oil change and tire rotation hoping for the best and I wasn't disappointed. They happily got me in and saved me a trip from running across town. More

by DeGroot11 Verified Customer Verified Customer

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