Zackery Glynn | Page 3

I told them what I wanted and they got it. Zach Glynn was the best! Zach Glynn was the best! More

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DO NOT purchase a car at Russ Darrow Kia Madison. I purchased a CERTIFIED 2022 Kia Niro EV with just over 3000 miles on it. I did two test drives of the car and each time the car was very dirty. I wa I purchased a CERTIFIED 2022 Kia Niro EV with just over 3000 miles on it. I did two test drives of the car and each time the car was very dirty. I wasn't very concerned about the exterior condition of 2022 certified car with low miles from what I thought was a reputable dealer. Trusting the dealer and their certified pre-owned program, I purchased the car having never sat inside it when it was clean. Immediately upon leaving the lot after paying full asking price for the car and after it was cleaned I noticed the windshield was covered in scratches across the entire field of view from top to bottom and right to left. There are more than 50 visible scratches that can also be felt easily with a fingernail. They impede the view out of the window. A 2022 certified car should never have been sold with a windshield in such poor condition. I contacted the dealer right away to ask them to replace the windshield. They have refused to offer any assistance at all. They will not replace the windshield. Apparently their certified used car program is a pointless marketing scam. This experience has been like something out of a really bad movie where a used car salesperson cheats customers. It is so infuriating and disappointing. More

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We traded our 2017 Sportage in for a 2020 Telluride and Zach was wonderful to work with! He was very knowledgable and down to earth, not at all like the pushy salespeople we’ve come across in the past. Our Zach was wonderful to work with! He was very knowledgable and down to earth, not at all like the pushy salespeople we’ve come across in the past. Our experience over all was very painless and timely, we would definitely recommend asking for Zach when shopping through Russ Darrow Kia! More

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I met and worked with several people at the Kia dealership, and everyone was very friendly and helpful. They really worked as a team to make my experience a great one! Zack G. listened to what I wa dealership, and everyone was very friendly and helpful. They really worked as a team to make my experience a great one! Zack G. listened to what I wanted and I found the perfect car. Thanks, RDK! More

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Russ Darrow is trying to charge $10,000 over MSRP now to any customer buying from them. We need to put a stop to this predatory practice. I would also say, this is incredibly short-sighted on the part of any customer buying from them. We need to put a stop to this predatory practice. I would also say, this is incredibly short-sighted on the part of a business. They could earn a customer for life or try to take advantage of us for a day. They chose to try to take advantage. My guess is that Russ Darrow won't be in Madison much longer. More

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This dealership was extremely helpful, knowledgeable, and so easy to work with in every step of our purchase. so easy to work with in every step of our purchase. More

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Zack glynn was so helpful in finding me the perfect vehicle and finding me the best loan and the rate I could afford.zack was a great help also alex lallas thank you so much. vehicle and finding me the best loan and the rate I could afford.zack was a great help also alex lallas thank you so much. More

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Great customer service! Eric was incredibly helpful in finding the exact vehicle I wanted within my price range. finding the exact vehicle I wanted within my price range. More

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Great experience working with Zack and the team when I bought my car. Would recommend! bought my car. Would recommend! More

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The sales staff was very helpful and not pushy, it was a smooth transaction. Are salesman listened to are wants and needs.. l would recommend them... smooth transaction. Are salesman listened to are wants and needs.. l would recommend them... More

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