Zeke Williams | Page 2

I’ve been fighting to get my return down payment money back and they always find a way to avoid you, but when it comes for making you sign for a car it was all rush and pushing you to get it, I returned t back and they always find a way to avoid you, but when it comes for making you sign for a car it was all rush and pushing you to get it, I returned the car before the deal was done and they lied saying I couldn’t returned it, that it was going to be towed back to my house. I returned it they took it but haven’t returned the money I put into down payment. I relied on you guys to get my first car and follow the guidance of the associates, checking on my finances I couldn’t afford the month by month payments so I returned the car in the same shape the car had when it was handled to me, you guys confirmed it was fine, now I’m dealing with getting my money back that you guys seem to not wanting to return any time soon seeing how you guys avoid the subject. More

by chrisleo_95 Verified Customer Verified Customer

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The absolute worst car buying experience I have ever had. I arrived already knowing the exact vehicle I wished to purchase. Be careful when considering their advertised price on used cars as they add on a I arrived already knowing the exact vehicle I wished to purchase. Be careful when considering their advertised price on used cars as they add on a charge for "bringing the vehicle up to resale standards"...over $1,200. This is no different from the hotels that charge you a "Resort Fee" to cover phone, pool, etc. THIS SHOULD JUST BE PART OF THE VEHICLE'S PRICE!!! HOURS later, and long after we had agreed upon a price I finally got to sit down with their finance guy even though I had told them I was paying cash. (Because of the extremely long amount of time I had to wait, I was promised a full tank of fuel when I finally got to drive away) By the time we finally got to that step (about 7pm on a Friday), he gave me the wiring instructions, I set up the wire online and forwarded to him the wire confirmation. After signing all the documents, I was given the choice of taking delivery of the vehicle and returning Saturday morning to get a new set of tires installed OR I could just leave it and return Saturday at noon to pick it up after the tire installation. I chose to return as I had already spent entirely too much of my time with them. My Uber gets me back to their location around 12:40pm, giving them plenty of time to install my tires, and I am met by my salesperson who asks if I'd gotten a call from Adriano, the finance manager. I hadn't and she told me that I was going to need to fill out finance paperwork in order to take possession of my car because they had not yet received my wire. By a show of hands, how many of you realize that if a bank wire is initiated at 7pm on a Friday night, it won't show in the receiver's account until Monday? I knew that and the man with over 20 years experience in the field sure as heck knew it. Friday night, I was welcome to take the vehicle, less than an hour after initiating the wire but on Saturday afternoon I was told I couldn't take it because the wire hadn't posted. They wanted a finance agreement "as a back-up". I told them that I was NOT filling out finance papers and they could just put my payment via my Visa debit card, which they refused to do. One employee had to go talk to this supervisor who had to go talk to that manager, all while I was sitting around wasting my day. Repeatedly, I am told that to get my car, I would need to fill out the finance paperwork and repeatedly I refused to do so. I told them if there was a problem, they could have told me before noon and I would have run by Wells Fargo to get a cashiers check. They should have asked me to do so on Friday night as they knew they wouldn't get the proceeds from the wire on Saturday. To prove that I had a purchase limit on my debit card to pay for the car ($28.6k), I pulled up my WF app and showed them. At the same time Adriano (finance guy) sees my bank balance. He asked me, "Do you have that much in your account?" "Yes.", I replied. He immediately said, "OK, don't worry about it, you can take the car." Finally, or so I thought. Then, they tell me that I will have to wait so they can put the tires on...the tires that were supposed to be installed by the time I arrived at noon! More waiting. The vehicle was in good shape upon my taking delivery and I was amazed at the way they had refurbished the steering wheel which had shown a lot of wear. This was the only thing about the process that made me happier than I thought I would be. That was tempered by, when down the road, I saw that I had NOT been provided with the promised full tank of fuel. I attempted to include the terrible service after the sale, but I only have 75 more words to use. I'll leave it at this...it didn't get any better. More

by wss_cpa Verified Customer Verified Customer

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Amazing service from start to finish! Personable and honest communication with a smooth buying process. I highly recommend this dealership! Personable and honest communication with a smooth buying process. I highly recommend this dealership! More

by kchristensen2013 Verified Customer Verified Customer

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Jaylen was absolutely amazing. He was very efficient and polite! I highly recommend using Central Florida CDJR for your future vehicle! Great people! He was very efficient and polite! I highly recommend using Central Florida CDJR for your future vehicle! Great people! More

by LAURENHEARD Verified Customer Verified Customer

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Great they treat you like family every single department. ..,best dealer ship I found best prices ..,best dealer ship I found best prices More

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This dealership is excellent! I everyone was extremely professional. Manager and sales man gets A+ rated for sure. I everyone was extremely professional. Manager and sales man gets A+ rated for sure. More

by Omir Verified Customer Verified Customer

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This Dodge Chrysler Jeep dealership, located near John Young Parkway and Sand Lake Road in Orlando, is one of the best Dodge dealerships in the United States. Young Parkway and Sand Lake Road in Orlando, is one of the best Dodge dealerships in the United States. More

by pioneers Verified Customer Verified Customer

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The guys did a great job getting me in and out quickly on my ridiculous schedule. It was much appreciated. my ridiculous schedule. It was much appreciated. More

by michaeltylka Verified Customer Verified Customer

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Had to fight to get what was agreed upon before I cut the check but the gm was a blessing. He took care of everything. he’s the only reason why I gave a 5 star rating and would do buisness with them moving f check but the gm was a blessing. He took care of everything. he’s the only reason why I gave a 5 star rating and would do buisness with them moving forward. Thank you for honoring the agreement good sir🫡 More

by johnnkylee1 Verified Customer Verified Customer

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Amazing experience! The staff was welcoming, the service was excellent, and everyone made the process easy and enjoyable. The staff was welcoming, the service was excellent, and everyone made the process easy and enjoyable. More

by ARIEL.H.TSE Verified Customer Verified Customer

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