david theado | Page 67

BMW X3 M40 Charlie was great to deal with; he knew the car inside and out. When he delivered it that evening, he brought one of BMW's geniuses to the house in or Charlie was great to deal with; he knew the car inside and out. When he delivered it that evening, he brought one of BMW's geniuses to the house in order to make sure I understood the car. I was very impressed by their service. More

by Rcavender Verified Customer Verified Customer

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Friendly, very helpful service I spoke with Joe and David and they were extremely helpful and got me the car that I wanted, at a price that I was comfortable paying. Thank you guys I spoke with Joe and David and they were extremely helpful and got me the car that I wanted, at a price that I was comfortable paying. Thank you guys so much! I love my new car. More

by taylorwilliams419 Verified Customer Verified Customer

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Everything was excellent All the staffs I dealt with at this dealership was very professional and pleasant. Beautiful car and great price. I am looking forward to the ownershi All the staffs I dealt with at this dealership was very professional and pleasant. Beautiful car and great price. I am looking forward to the ownership and more business with this dealership. More

by TampaRealtorYuki Verified Customer Verified Customer

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Ferman BMW is the BEST! A great car buying experience from start to finish. We were treated with care and respect. Our sales rep, Robert Chordorowski, was the best.He was ver A great car buying experience from start to finish. We were treated with care and respect. Our sales rep, Robert Chordorowski, was the best.He was very knowledgeable and highly professional. He worked hard to help us build the exact car we wanted. The sales manager,David Theado, also was helpful and made sure we were happy with the process. We will be back forsure. Bernie and Cathy Patterson More

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White Glove Service! Buying a car is, for me, a multi-day process. From the moment I walked in until the I signed the last document, the folks at Ferman BMW made me feel Buying a car is, for me, a multi-day process. From the moment I walked in until the I signed the last document, the folks at Ferman BMW made me feel right at home and welcome. The receptionist was expecting me and Gary had the vehicle that I inquired about prepped and ready for me to test drive. As a salesman, Gary was terrific and explained things thoroughly to both myself and my wife. He always addressed BOTH of us by our first names which was a nice added touch. Joe was also friendly and pleasant to deal with as he provided us with all of the financial details and options. This is the second vehicle I've purchased from a Ferman dealership and it certainly won't be the last. More

by Bill M. Verified Customer Verified Customer

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Excellent customer service Greg helped me find the perfect BMW for my lifestyle and budget! He was more concerned with what car is best for me than with a sale. Never felt press Greg helped me find the perfect BMW for my lifestyle and budget! He was more concerned with what car is best for me than with a sale. Never felt pressured at all. There’s a first for everything. Thank you Ferman BMW. More

by usfmum Verified Customer Verified Customer

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Excellent treatment The seller , manager and the technician very respectful ,kind,it was understood what they explained we are satisfied whit the attention , I will recom The seller , manager and the technician very respectful ,kind,it was understood what they explained we are satisfied whit the attention , I will recommend thanks you guys More

by joetripe064 Verified Customer Verified Customer

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Great Customer Service - Quite Responsive About 6 months before my lease expired, I contacted my previous Client Advisor, who unfortunately was no longer with Ferman. She provided a referral a About 6 months before my lease expired, I contacted my previous Client Advisor, who unfortunately was no longer with Ferman. She provided a referral at the dealership who placed me in the responsive hands of Mike Attita. Mike helped me custom designed my vehicle and kept me apprised of the process. David Theado contacted me when the car was expected in port and then to the dealership. Upon its arrival, David placed my husband and me in the capable arms of Mary Keller. She was outstanding - extremely attentive and made sure everything was to my approval. Aaron Cox thoroughly and quickly walked us through the mass of paperwork. David touched base as we moved through the process. BMW Genius Stone Quevil was prompt and quick in programming the garage opener. Ferman BMW really knows how to treat their customers. More

by elithia.stanfield Verified Customer Verified Customer

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Good service experience - recent purchase had highs and lows For our recent X3 purchase the first experience was good, getting to an acceptable price was fine, however when we took delivery our rep had left the For our recent X3 purchase the first experience was good, getting to an acceptable price was fine, however when we took delivery our rep had left the organization and items we agreed with him to be installed by the parts department were not installed and we were told “they were not included” in the price. We met in the middle but we left feeling like we did not get the car we paid for. More

by mmarquis1 Verified Customer Verified Customer

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I’m not titling my review Alex was excellent to work with. By far the best customer associate that I have ever worked with at a car dealership. I’m now adding extra words t Alex was excellent to work with. By far the best customer associate that I have ever worked with at a car dealership. I’m now adding extra words to meet the minimum requirements. More

by no2 Verified Customer Verified Customer

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