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james Brown
james Brown at Toyota of Scranton

james Brown | Page 7

Detail Manager

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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4.6
115 Reviews
4.6

115 Reviews

Write a Review

115 Reviews of james Brown

May 23, 2022

Dealership Rating
Employee Rating

Decent wait time. No issues. Stephanie was very helpful, polite, and pleasant to work with. More

by CHICAGOBEARS3485
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephanie McNair

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May 23, 2022

Toyota of Scranton responded

CHICAGOBEARS3485, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com 570.702.8776

May 18, 2022

Dealership Rating
Employee Rating

Toyota of Scranton is a very great Toyota dealership that I would recommend any buyer looking for a car. More

by ALLENLOYOLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephanie McNair, Kacie Greico, Tom Kirkpatrick, David Grieco , Alan Aimer, Alyssa Esteras, Travis Langlois, Curt Manck, Kevin Morrow

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May 19, 2022

Toyota of Scranton responded

Allen Loyola, Thank you for your recommendation and 5 star rating. The entire team appreciates you. We are delighted you had an outstanding experience and we value your friendship. All the best, MJ Preno Vice President of Guest Experience

May 18, 2022

Dealership Rating
Employee Rating

Show room is beautiful impressed with the waiting area also impressed with staff and Management More

by JOSEPHDEPAOLO3
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard LaRussa, Jordan Printz , George Zepherin

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May 18, 2022

Toyota of Scranton responded

JOSEPHDEPAOLO3, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com 570-702-8776

May 09, 2022

Dealership Rating
Employee Rating

Extremely helpful employees and great service. I would 100% recommend getting any service, regular maintenance or parts here. Glad to support the business More

by Dom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephanie McNair, Kacie Greico, Tom Kirkpatrick, David Grieco , Alan Aimer, Alyssa Esteras, Travis Langlois, Curt Manck, Kevin Morrow

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May 09, 2022

Toyota of Scranton responded

Dom, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com 570-702-8776

May 05, 2022

Dealership Rating
Employee Rating

Toyota Scranton is one of the best dealerships I’ve ever been to they have great customer service and really know how to make people feel welcome and not overburden. More

by Jake H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Kirkpatrick , Curt Manck, Daniel DeJesus

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May 06, 2022

Toyota of Scranton responded

Jake H, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com 570-702-8776

May 03, 2022

Dealership Rating
Employee Rating

Great staff. Always prompt with getting my car repaired. They always communicate what they are going to do and how long it will take. Love those guys!!! More

by PMEDIC673
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephanie McNair, Kacie Greico, Tom Kirkpatrick, David Grieco , Alan Aimer, Alyssa Esteras, Travis Langlois, Curt Manck, Kevin Morrow, Steven

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May 04, 2022

Toyota of Scranton responded

PMEDIC673, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com 570-702-8776

May 01, 2022

Dealership Rating
Employee Rating

Great customer service. Awesome dealership highly recommend service center. Great prices and services after a sale. More

by Horrified
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephanie McNair, Kacie Greico, Tom Kirkpatrick, David Grieco , Alan Aimer, Alyssa Esteras, Travis Langlois, Curt Manck, Kevin Morrow

Report | Print
May 02, 2022

Toyota of Scranton responded

Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com 570.702.8776

April 05, 2022

Dealership Rating
Employee Rating

They do the job right the first time and don’t try and sell me things I don’t need. More

by JFoley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kacie Greico , Alan Aimer, Kevin Morrow

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Apr 06, 2022

Toyota of Scranton responded

Hi John, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com 570-702-8776

March 23, 2022

Dealership Rating
Employee Rating

Quick and great service. The people are super friendly. I always use this dealer to buy and lease a new car More

by JESSICAROSARIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Kirkpatrick, David Grieco

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Mar 23, 2022

Toyota of Scranton responded

Hi Jessica, we are thrilled you had an outstanding experience with us. Thank you for taking the time to post your review. Take care. Warm regards, Mary Jo Preno, Vice President Guest Experience

March 16, 2022

Dealership Rating
Employee Rating

I can’t say enough about this dealership! They got my truck in right away upon arrival, and got me out of there and back on the road in no time! More

by BRIANKOZA577
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Esteras, Kevin Morrow

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Mar 22, 2022

Toyota of Scranton responded

Hi Brian, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We make every effort to honor your time as we understand how important your time is and how valuable. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com

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