Jannell Ford of Hanover

Buying a new vehicle can be a stressful experience, but the team at Jannell Ford made it easy from start to finish. Rob Sylvia spent a great deal of time with me, making sure I understood all the featur the team at Jannell Ford made it easy from start to finish. Rob Sylvia spent a great deal of time with me, making sure I understood all the features of my new Ford Bronco Sport. He was patient, knowledgeable, and never made me feel rushed. I left feeling confident and excited to drive my new vehicle. Eddie did a fantastic job coordinating all the moving parts of the purchase and kept everything running smoothly. The entire process was organized and seamless. When it came time for financing, Bill Hoyle made the experience just as enjoyable. He explained everything clearly, respected my decisions, and never pressured me to purchase extras he knew I wasn't interested in. I really appreciated his straightforward and honest approach. The entire team was professional, friendly, and genuinely focused on making the experience a positive one. They turned what is often a stressful process into one that was simple, comfortable, and completely stress-free. I highly recommend Jannell Ford to anyone looking for a dealership that truly puts its customers first. Thank you, Rob, Eddie, and Bill! More

All personnel are polite answer all your questions and no pressure when dealing with sales pressure when dealing with sales More

In 2014 I purchased two vehicles from Jannell which I had regularly serviced till now.Their service staff is outstanding and quite helpful in diagnosing problems as they occur. Shaon Simpson set up a recent regularly serviced till now.Their service staff is outstanding and quite helpful in diagnosing problems as they occur. Shaon Simpson set up a recent repair with pickup&delivery service which proved to work perfectly. I recommend trying it to anyone needing service. More

went for the works package and a brake job. well I know they did not check the tire pressures or rotate. I have 1 tire 4 lbs. less than the others on the front driver. ya, all were different well I know they did not check the tire pressures or rotate. I have 1 tire 4 lbs. less than the others on the front driver. ya, all were different and in the same position. I was also charged 49.00 for writing up a service contract. What the xxxx is that? What because I added brakes to the works I pay for typing? Never in my life have I been charged this and I did not see that till I left. otherwise I guarantee you I would not have paid that. More

Professional Staff, well trained & knowledgeable sales staff. Second time purchasing from Janell Ford & highly recommend this Dealership staff. Second time purchasing from Janell Ford & highly recommend this Dealership More

Wonderful overall experience working with Jack and Wilfredo. They made the whole process smooth and stress free and have earned myself and my family's future business when it comes to new car shopping Wilfredo. They made the whole process smooth and stress free and have earned myself and my family's future business when it comes to new car shopping. Overall the dealership was well run and very family friendly and I was very thankful I conducted my business through them versus other local dealerships! More

The dealership and all of its employees were very helpful and responsive to the purchase details of our vehicle. and responsive to the purchase details of our vehicle. More

Rob was absolutely fantastic to work with , he made the experience so easy and I’m so happy with Jannell Ford experience so easy and I’m so happy with Jannell Ford More

My agent, Harry was fantastic! It was probably the best experience I’ve had in a dealership in a very long time. Janelle Ford is wonderful. It was probably the best experience I’ve had in a dealership in a very long time. Janelle Ford is wonderful. More

We had a great experience with Ary. She was pleasant to deal with and always kept us informed to what was going on. She was pleasant to deal with and always kept us informed to what was going on. More