Albany Subaru
Albany, CA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Scheduling a 60k service was fast. Stadf very friendly and courteous. Was informed promptly of any additional work needed and the cost if the work. Work was completed without delay. Stadf very friendly and courteous. Was informed promptly of any additional work needed and the cost if the work. Work was completed without delay. More
The service here has always been prompt, courteous, and able to solve the need. I also apprefiate being given a ride home when the service will take more than a short time. Also, several times they have f able to solve the need. I also apprefiate being given a ride home when the service will take more than a short time. Also, several times they have fixed some minor problem without any charge. Thanks! More
Bought the car because I like it. Wouldn't go back to the dealership. Installed after market option that wasn't requested, wouldn't remove it, and required me to pay for it. Wouldn't go back to the dealership. Installed after market option that wasn't requested, wouldn't remove it, and required me to pay for it. More
I am extremely unhappy that I still had a prepaid service which the service scheduler confirmed. But had to pay anyway for it "expired" Due to covid a one year extension is clearly not enough. I explained which the service scheduler confirmed. But had to pay anyway for it "expired" Due to covid a one year extension is clearly not enough. I explained that at times the alert happens saying "keep your eyes on the road"when it should not.. At times it does this notification dozens of times during a trip. Somehow this showed up on the service paperwork as "audio unit is acting erratically with screen blanking" This is not what I reported. There is no blanking of the screen. just the keep your eyes on the road signal malfunctioning. As it does this intermittently I understand it is difficult to diagnose. I was hoping this is a known problem with a standard solution. Apparently not. There is an additional phenomenon that again is intermittent, lasted a number of months but not recently. When I approach the car the locking system click up to 5 or six times before the door unlocks. Again I was hoping this is a known problem but is apparently not. The quote for the diagnosis for this and the other problems was well over 1000 dollars. I declined all except for the water leak into the spare compartment. This was fixed at a cost of 199 dollars. More
Great service and very happy with the performance of my car. I am highly satisfied. car. I am highly satisfied. More
This dealership is excellent. I purchased my car there and the service department is excellent too. I purchased my car there and the service department is excellent too. More
Clear explanations, no hard sell, above and beyond service from Peggy, courteous and aware staff at all levels. service from Peggy, courteous and aware staff at all levels. More
Awesome service. Don, salesperson, delivered the car to my home when I had to return home unexpectedly. Don, salesperson, delivered the car to my home when I had to return home unexpectedly. More