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Albany Subaru - Service Center

Albany, CA

4.8
268 Reviews

268 Reviews of Albany Subaru - Service Center

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May 02, 2024

Very friendly and competent service from the service administrative staff. The work on the car was done more quickly than expected. I would not hesitate to take my care there for service. More

by LAVERN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024

The service center did a great job making sure my Crosstrek got its required maintenance and were very helpful when my car was ready. More

by Kooz
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

I was very disappointed to learn that I paid about 30-40% more for my 60K services than a local independent shop would charge. I will have to reevaluate my long and loyal service here. More

by msedonaen
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay Parafina
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

Peggy understood that I needed to pick-up my daughter from school so she kept an eye on the service technician's progress and coordinated with Christine to pick me up so I would be there when my car was More

by sarahbeth.harris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine West
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

She was very courteous, efficient and helpful. She contacted me promptly and gave me good information. More

by LAURASPALDING05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

Quick to offer help and clear explanation of tires issues. Provided also tires change estimates More

by liberatim
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Parafina
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAnny Gongora
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2024

Best service! Quick and efficient. Always on point. They keep me updated with everything in real time. More

by JALLEGRO415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2024

The staff was very helpful explaining our options and able to get us in a car and out the door with ease. More

by Blemoine1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2024

They have a refined version order of business that eliminates long waits and make you comfortable while your car is being serviced. More

by LDLOUTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2024

Efficient system and friendly staff. Clear and understandable language used to communicate to customers and clients More

by VINSSFO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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