BMW and Mazda of Crystal Lake

2nd car we've bought through Michelle, and we'll definitely call her for the next one! She made everything very easy! definitely call her for the next one! She made everything very easy! More

Michelle was trustworthy and made the process easy without any pressure. She listened to my needs and provided options that fit my wish list and fit my budget. I appreciated the quick and clear commu without any pressure. She listened to my needs and provided options that fit my wish list and fit my budget. I appreciated the quick and clear communication throughout the buying process. The final price was exactly as negotiated, with no last-minute surprises. Overall, it was a quick and painless experience; I would highly recommend Michelle and this dealership!" More

They were very easy to work with and accommodating, with the things we were looking for. the things we were looking for. More

Zack was awesome when it came to buying my new cx30. He was very helpful and informative and provided me with everything I needed to purchase my new vehicle. He was great. He was very helpful and informative and provided me with everything I needed to purchase my new vehicle. He was great. More

Everyone at this dealership is very friendly and helpful. James is always a phone call away for any questions. I went in for an appointment with him and got out of there with my car washed. I will recommend James is always a phone call away for any questions. I went in for an appointment with him and got out of there with my car washed. I will recommend this dealership to anyone. More

Great Experience - Team and Car! The Team is very knowledgeable and professional! Thanks Michelle and Leah for your guidance through the sales process! The Team is very knowledgeable and professional! Thanks Michelle and Leah for your guidance through the sales process! More

Daniel K made my new car purchase a truly pleasant experience! He thoroughly explained answers for any questions or concerns I had and the whole team at Crystal lake Mazda worked patiently with me to experience! He thoroughly explained answers for any questions or concerns I had and the whole team at Crystal lake Mazda worked patiently with me to get me exactly what I wanted! The manager Dan is also a wonderfully kind and knowledgeable man! Who offers a homelike patient shopping experience! Would highly recommend to anyone searching for their next vehicle More

I had visited a number of BMW dealers, some much larger than Crystal Lake BMW. However none were more welcoming, knowledgeable, open and honest than Crystal Lake BMW! Kudos to there entire team! Keep up th than Crystal Lake BMW. However none were more welcoming, knowledgeable, open and honest than Crystal Lake BMW! Kudos to there entire team! Keep up the good work. More

This was my first Mazda and the whole process went smoothly thanks to James. He is very knowledgeable, respectful, and professional. This was my third visit in a dealership in two days and while in th smoothly thanks to James. He is very knowledgeable, respectful, and professional. This was my third visit in a dealership in two days and while in the first two I went in and out, this one made me feel welcomed and helped me decide on getting a new car. Also wanted to mention Dan, the manager who also helped with getting me a fair price alongside James. More

Dealership was nice clean and people were easy to work with. Would recommend them in the future. with. Would recommend them in the future. More