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BMW of Westlake
Westlake, OH
4,546 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,546 reviews
March 02, 2022
The dealership was very responsive to our needs. I needed a new battery immediately and they promptly took my car without an appointment. Thank you BMW of Westlake! I needed a new battery immediately and they promptly took my car without an appointment. Thank you BMW of Westlake! More
by HARDYTUNK
Verified CustomerEmployees Worked With
Nate Lieb
March 02, 2022
Always a good experience with this dealership on service or purchase. Just picked up my third X3. Would recommend BMW of Westlake to anyone. The location is so convenient and easy to get to for anyone not o or purchase. Just picked up my third X3. Would recommend BMW of Westlake to anyone. The location is so convenient and easy to get to for anyone not on the west side. More
by Heather Rudge
Employees Worked With
Other Employees :
Brittaney Quick is my contact for service and suggested Kelly Kavanagh when I was ready for my next X3. Great service from both.
February 28, 2022
Had my car dropped off for service and an oil change. Brittaney handled everything from start to finish and kept me informed every step of the way. Brittaney handled everything from start to finish and kept me informed every step of the way. More
by naturesorganic1
Employees Worked With
February 27, 2022
The service at this location was Great! Love the video service. Was not a long wait. Love the video service. Was not a long wait. More
by lisamontanez73
Employees Worked With
Other Employees :
Jim Strunk, Nate Lieb, Carl Whelpley, Christian Gufreda, Annie Torre
February 27, 2022
Friendly and courteous. Easy to work with. Good experience and would recommend this dealer to others. Easy to work with. Good experience and would recommend this dealer to others. More
by gopacich
February 26, 2022
John was great to work with. He took his time, a pleasure to talk to and the deal was fair. He took his time, a pleasure to talk to and the deal was fair. More
by tcamiola
Employees Worked With
February 24, 2022
Service is always the best quality and reasonably priced. My problem was accurately diagnosed and fixed the first time; slightly below the estimated cost. The service personnel are friendly and responsive. My problem was accurately diagnosed and fixed the first time; slightly below the estimated cost. The service personnel are friendly and responsive. More
by ROSSDR1
February 23, 2022
Brought my BMW in for oil change. It only took one hour to top fluids and change the oil. I also received a texted video from the Tech on the condition of my car. Can’t beat Ganley B It only took one hour to top fluids and change the oil. I also received a texted video from the Tech on the condition of my car. Can’t beat Ganley BMW for professionalism and quality service. More
by PAULPOTHIER39
February 23, 2022
Dishonest was quoted tires. I bought a guage at Walmart and the measurements they said the tires where at was a lie to try and sell me tires be aware of the dishonest techs I bought a guage at Walmart and the measurements they said the tires where at was a lie to try and sell me tires be aware of the dishonest techs More
by bimmer440
Employees Worked With
Carl Whelpley
