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BMW of Westlake

Westlake, OH

4.8
3,929 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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24690 Sperry Dr

Westlake, OH

44145

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Showing 3,929 reviews

June 07, 2024

Brittaney is fantastic! !! She always has things ready to go when I arrive. The dealer does great service as well. More

by tkaye003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2024 -

BMW of Westlake responded

Thank you so much for the positive review!

June 07, 2024

Everyone I worked with at the dealership was professional and knowledgeable. Ken was fantastic to work with! More

by janetjaros
Recommend Dealer
Yes
Employees Worked With
Ken Delk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Filo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2024 -

BMW of Westlake responded

Janetjaros, thank you so much for the positive review!

June 07, 2024

Wonderful service experience. I always feel like I get good information but no pressure from the team at BMW Westlake. More

by MICHAEL.B.MURRAY0912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cordell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2024 -

BMW of Westlake responded

Michael, thank you so much for the positive review!

June 06, 2024

We appreciated the low-pressure, informative approach that John took in helping us choose our vehicle. The closing process was straight to the point. More

by Dan Williams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Redden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Jeschelnig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2024 -

BMW of Westlake responded

Dan, thank you so much for the positive review!

June 06, 2024

Nez was very accomdating. Got me just what I wanted - very pleasant to work with. Highly recommended. More

by ALLAN.STARR
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nez Faraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2024 -

BMW of Westlake responded

Allan, thank you so much for the positive review!

June 05, 2024

john caruso my sales rep was amazing he made my experience easy and simple. they helped me get a great car and i am very thankful would recommend anybody to come here for a car. More

by JamesRGardner2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

BMW of Westlake responded

Jamesr, thank you so much for the positive review!

June 05, 2024

Dealer continued to work through glitches. Found the car I could be happy owning and driving. More

by JACQUIEGAULEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Redden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Jeschelnig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

BMW of Westlake responded

Jacquie, thank you so much for the positive review!

June 05, 2024

Dealership is very professional and clean Every one in the dealership answered every question I had and was very knowledgeable More

by OFFTHEWALLssoccer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dirk Steffen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nez Faraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Andexler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

BMW of Westlake responded

Thank you so much for the positive review!

June 04, 2024

We was so pleased with the dealership they got us in right away and done the very next day! Very professional. I'd go there again. Thank you other shops should be that. More

by GARDENELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

BMW of Westlake responded

Gardenell, thank you so much for the positive review!

June 02, 2024

Courteous, prompt and professional throughout the entire process. Answered all my questions clearly and concisely More

by Tcboccia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cordell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

BMW of Westlake responded

Tcboccia, thank you so much for the positive review!