BMW of Westlake

Attention To Details You know you're getting old when the BMW you used to own is on the wall as a “Classic” car. After 30 years, I own my second BMW – a 530i. My local You know you're getting old when the BMW you used to own is on the wall as a “Classic” car. After 30 years, I own my second BMW – a 530i. My local BMW dealer welcomed me back with open arms and the service excellence they’ve been famous for since time began. Just wanted to say thanks for the warm greetings and reassurance that I made the right purchase decision a second time. More

Excellent, knowledgable service delivered with enthusiasm Our client advisor Howard Schneider was completely knowledgeable regarding the BMW line, he was not pressuring allowing us the opportunity to explore Our client advisor Howard Schneider was completely knowledgeable regarding the BMW line, he was not pressuring allowing us the opportunity to explore the various options that might fit our needs. When we decided on our beautiful car, he helped expedite the process and we were driving away before we knew it! More

Frank Steffen and Scott Wright helped me purchase my 4th BMW The minute you walk in the door there is someone asking if they can help. Everyone I encountered in my experience was friendly, professional and know The minute you walk in the door there is someone asking if they can help. Everyone I encountered in my experience was friendly, professional and knowledgeable. Appreciated Frank and Scott's patience and willingness to work with me and offer me the best possible experience. They presented me with options in regard to inventory and financing; always keeping my best interest in mind. More

AWESOME SERVICE Courteous, Respectful, Helpful and Great Pricing. What more can anyone want from a dealership? Ken and Scott were fantastic to work with. They made th Courteous, Respectful, Helpful and Great Pricing. What more can anyone want from a dealership? Ken and Scott were fantastic to work with. They made the buying experience so pleasant and easy. More

Patient and curtious I could not imagine a more pleasing experience buying a previously owned vehicle than I received from the whole gang at BMW of Westlake, especially my I could not imagine a more pleasing experience buying a previously owned vehicle than I received from the whole gang at BMW of Westlake, especially my salesman, Jerry Mancini. Jerry knew that I was not from that area (I traveled three hours to get there) and he patiently suggested a route to properly test drive the car, he answered every question, and importantly and ultimately, they offered me a deal with value even beyond what I expected. I wouldn't hestitate to return. More

Very Good Good inventory with straight forward pricing. I got an fair value for my trade in. My sales rep was very professional and the service is excellent. Good inventory with straight forward pricing. I got an fair value for my trade in. My sales rep was very professional and the service is excellent. More

Repeat customer I purchased my second BMW and couldn't have been more pleased with the service. All around great staff who made it very easy to do business. Howard I purchased my second BMW and couldn't have been more pleased with the service. All around great staff who made it very easy to do business. Howard is an exceptional salesman, going the extra mile to make the process smooth and enjoyable. More

Excellent Service Review I visited Mr. Jerry Mancini at Ganley BMW in Middleburg Heights in search of a new BMW. Jerry was most helpful and found me my "dream car!" I purcha I visited Mr. Jerry Mancini at Ganley BMW in Middleburg Heights in search of a new BMW. Jerry was most helpful and found me my "dream car!" I purchased (by lease) a 2015 X4 M Sport. The vehicle is in excellent shape, is fully loaded and very clean! I cannot rave any more about Mr. Mancini and the staff at Ganley BMW other than, "Keep up the excellent customer service you have provided me!" I will most definitely recommend this facility to my friends & family! Sincerely, A very satisfied customer :) More

Awesome experience This purchase is our first BMW. this is the best dealer I've ever been. Very nice environment. Friendly and experienced sales man. We had great time t This purchase is our first BMW. this is the best dealer I've ever been. Very nice environment. Friendly and experienced sales man. We had great time there. Very family friendly. We had two kids with us. Everybody around are nice to them, although the kids are noisy and messy. We purchased the car in just one visit. I recommend this dealership from my heart. Scott, Mike and Frank, you guys are awesome. More

Upgrade They upgraded us from a 2013 BMW to a 2015 BMW for a great price! awesome service and everyone is super friendly and helpful.. Could not have asked fo They upgraded us from a 2013 BMW to a 2015 BMW for a great price! awesome service and everyone is super friendly and helpful.. Could not have asked for a better experience More