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Capital Ford of Wilmington
Wilmington, NC
1,033 Reviews
Capital Ford of Wilmington has been serving the Wilmington, North Carolina area since it was founded by Capital Automotive Group in 2003. Doug Barbour has been the Managing Partner since its beginning. Our award-winning customer service, coupled with our large inventory and low prices, are the reasons our customers keep coming back, again and again. Whether you are looking for a new or used vehicle, Capital Ford of Wilmington is eastern North Carolina’s largest Ford dealership. We also offer service and parts performed by factory certified Technicians. We have four mobile service vehicles that can perform on-site maintenance and most factory recalls. We also have a market leading Collision repair facility that works with most Insurance companies. Capital Ford of Wilmington supports the local community. Capital supports Make A Wish of North Carolina, The Harrelson Center Non-profit organization and The University of North Carolina Wilmington to name a few. We look forward to seeing you soon for any automotive needs you may have.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,033 reviews
May 08, 2024
The dealership was very considerate and it was good at giving me updates and good customer service. giving me updates and good customer service. More
by Vanderja91
Verified CustomerEmployees Worked With
Helpful May 07, 2024
How does a dealership have no idea how a vehicle in their care ends up missing? Missing keys, cameras all around dealership yet no video footage of the incident, 3 days to report the loss, GPS suddenly goes care ends up missing? Missing keys, cameras all around dealership yet no video footage of the incident, 3 days to report the loss, GPS suddenly goes dead? A lot of coincidences indeed. 🤔 More
by Feelthevibe514
Employees Worked With
Mr. Suspicious
May 07, 2024
Excellent service! - needed inspections for our Aviator and Nautilus - were able to bring them both at same time and both completed within 45 minutes- Mike and entire - needed inspections for our Aviator and Nautilus - were able to bring them both at same time and both completed within 45 minutes- Mike and entire staff are great! More
by mxstratman
Employees Worked With
May 06, 2024
The dealership provided excellent service. I bought the vehicle there and have always been treated very well there. I bought the vehicle there and have always been treated very well there. More
by ELLIOTTRV
May 05, 2024
Great experience. Was a painless process. In and out in record time for purchasing a new vehicle Was a painless process. In and out in record time for purchasing a new vehicle More
by DAWN81
May 04, 2024
It is great place to do business with. Judith js wonderful and has a great personality. Judith js wonderful and has a great personality. More
by mcartrette
Employees Worked With
May 03, 2024
Technician arrived on time. He was pleasant and professional. Job was done quickly. Technician explained repair and time to complete. He was pleasant and professional. Job was done quickly. Technician explained repair and time to complete. More
by COLLEENFALLON59
Employees Worked With
May 03, 2024
The service team are reasonable and respectful in answering your questions and responsible for delivering a good final product in fixing your auto needs. answering your questions and responsible for delivering a good final product in fixing your auto needs. More
by jon.wisnieski
