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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,439 Reviews

5,439 Reviews of Family Hyundai - Service Center

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May 16, 2024

No, Mike Major is the epitome of customer service. He takes care of you and leave no stone unturned. I can go on but literally I’ve been fortunate enough to have him more times lately and am well take More

by ROSBRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that Mike had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

May 15, 2024

Everyone there is always helpful and respectful. Colin in service was GREAT! Thank you everyone! More

by SYDCOOPER8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with Colin and our team. We're glad to hear we delivered such a great experience!

May 15, 2024

My repairs turned out perfect. My service representative was JoAnn, and she was very professional went above and beyond which I totally appreciated , always kept me informed with More

by CM5150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JoAnn was my service department representative. She was very professional and always kept me informed with the progress of the car.
May 16, 2024 -

Family Hyundai responded

Thanks for sharing about your experience with JoAnn here at Family Hyundai. We appreciate your business and hope to see you again soon!

May 15, 2024

We enjoyed the process, from the start to the finish. Everyone we dealt with was very nice to work with. Thank you More

by 080800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim DeVries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

May 14, 2024

I did not like the service that I received. Nothing was completed on my vehicle. Then I was told that I would be called in a week because the recalled part was not there. No one ever called m More

by tbranch70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department don't remember the name
May 18, 2024 -

Family Hyundai responded

We're sorry to hear about your experience and would love to discuss it with you and see if there is something we can do to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

May 13, 2024

Brought my mother’s car in on April 9th for service they did a great job calling to let me know the issue of what needs were for the car and the total cost. Our Servicer was very polite and welcoming. I thi More

by SHAWNDA_F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember the names
May 13, 2024 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

May 11, 2024

The people at this dealership go out of their way for each customer. They treat us like family. I will always go back to them More

by bhawks56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Lacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Osabuohien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Saldana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Palomares
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

May 10, 2024

They honor appointments and get the work done fast and efficiently. I will be back More

by 710 Horsepower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 10, 2024

Service was professional and quick. I drove right in the garage when I got there. No waiting. More

by debra piper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
May 10, 2024 -

Family Hyundai responded

Thank you, Debra, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can further assist.

May 10, 2024

Everyone is very kind,ready to help with anything you can throw at them,and still carrying on with their duties, especially one lady, Miss Duran, ready to answer our Questions. More

by eibsorc194o
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Duran
May 11, 2024 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.