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INFINITI of South Bay

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.5
1,803 Reviews
INFINITI of South Bay is proud to be your local INFINITI dealership. We are a new and used INFINITI dealer located in Torrance, CA just south of Los Angeles at 2900 Pacific Coast Hwy. Our dealership services INFINITI owners throughout Los Angeles, CA . At INFINITI of South Bay it's our goal to exceed your expectations from test drive to delivery and beyond. It's the INFINITI of South Bay way! Please feel free to browse our extensive inventory of new INFINITI Q50, Q60, QX50, QX55, QX60, QX80 sedans and SUVs. If you are in the market for a CPO (Certified Pre Owned) used car, truck, or SUV in Torrance, then shop us online or on our lot. We also provide many lease an financing options and specialize in INFINITI brand service and parts. Visit INFINITI of South Bay in Torrance today or contact us at (310) 325-5555 to schedule a test drive. We are your Southern California source for INFINITI vehicles in the Southbay, INFINITY Los Angeles, INFINITI Santa Monica, INFINITI Hawthorne, and INFINITI Torrance.
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2900 Pacific Coast Highway

Torrance, CA

90505

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Showing 1,803 reviews

August 12, 2024

It was a great experience. . I could not have ask for more. Service was very good . More

by PATWILL13Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac Robertson
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Aug 17, 2024 -

INFINITI of South Bay responded

Thank you for sharing your experience with us here at INFINITI of South Bay! We're thrilled you had a great visit and that our service met your expectations! Thank you for recognizing Edson and Issacs hard work, they are always going above and beyond! We look forward to serving you again in the future. Carlos Robles Service Advisor INFINITI of South Bay

July 28, 2024

The service team wrecked my car and didn’t tell me for 2 weeks… the only reason I was made aware is because I went to the dealer to get belongings out of my car. More

by JADEN5631
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edson Trujillo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Robles
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Zamora
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2024 -

INFINITI of South Bay responded

Jaden, This review is certainly concerning. Please give me a call at your earliest convenience so that we can better understand what happened. Thank you. Carlos Robles Service Manager INFINITI of South Bay

July 12, 2024

I Like South Bay Infiniti, place is very clean and employees are friendly. They always help me with my car. More

by VEY_IETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2024 -

INFINITI of South Bay responded

Thank you for your positive feedback! We’re delighted that you find our employees friendly. They always go above and beyond to provide excellent service and assistance with your car. We look forward to continuing to serve you in the future! Carlos Robles Service Manager INFINITI of South Bay

July 03, 2024

They are always friendly, always accommodating and always clean! I don’t go any where else to have my car serviced More

by CYNPG10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Vargas
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Jul 10, 2024 -

INFINITI of South Bay responded

This is such a kind and thoughtful review! Thank you for letting us know that our team is always friendly and accommodating... and we do make a special effort to ensure that the dealership is always clean. We appreciate your loyalty and are proud that you enjoy the service team here at INFINITI of South Bay! We appreciate you too! Thanks for choosing us! Carlos Robles Service Manager INFINITI of South Bay

June 17, 2024

Welcoming atmosphere with friendly, knowledgeable technicians willing to answer all questiins. Definitely will return for future service More

by shannon.grant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2024 -

INFINITI of South Bay responded

Wow, Shannon! Thank you for your kind words! We're delighted you enjoyed our welcoming atmosphere and found our friendly, knowledgeable technicians helpful. Thank you for recognizing Edson's hard work. We are so lucky to have him on our team. We look forward to seeing you again in the future! Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay

June 16, 2024

The service is excellent; the people are courteous and professional. The work done on my car has always been very good. More

by MINSTEREAJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2024 -

INFINITI of South Bay responded

Thank you for taking the time to leave this great review! We're thrilled that you've consistently received excellent service from our courteous and professional team and that the work done on your car has always been top-notch. Our team goes above and beyond to make sure our customers are satisfied; thanks for recognizing their hard work! Thank you for your loyalty, and we look forward to seeing you again at INFINITI of South Bay. Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay

June 14, 2024

Great customer and vehicle service, Edson Trujillo is a true Gem, happy customer since 2019. More

by HOYT_MARILYN
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 15, 2024 -

INFINITI of South Bay responded

Thank you for this great review Marilyn! We're thrilled to hear that you've been a happy customer since 2019 and that Edson has provided you with great customer and vehicle service. We are so lucky to have him on our team! Thank you for your loyalty over the years, and we look forward to keeping you satisfied and happy with our service for many more! Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay

June 06, 2024

They have given me great service since 2018. I would recommend there service team to anyone. More

by ERIcJAM2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2024 -

INFINITI of South Bay responded

EricJAM2! Hey man, thanks so much for your complimentary review, and for being a loyal client for the past 6 years. You are a wonderful customer, and we are grateful that you have selected INFINITI of South Bay for your service needs. If there is ever anything we can do better for you, please let us know. Thank you. Carlos Robles Service Manager INFINITI if South Bay

June 05, 2024

Very good service, and they do a great job. The waiting room is comport too. More

by NELLYEGUI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 15, 2024 -

INFINITI of South Bay responded

Thank you for your positive feedback! We're glad you received good service and found our waiting room comfortable. Your satisfaction is our #1 priority, and we appreciate your kind words. Please let us know if there's anything else we can do for you! Thanks for stopping by INFINITI of South Bay! Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay

June 02, 2024

MIKE PROVIDED EXCELLENT SERVICE! ! HE WAS PATIENT' AND KNOWLEGEBLE EDUCATED US ON OUR NEW QX50 ANTICIPATED OUR NEEDS! MADE OUR PURCHASE EASY BREEZY! EXCELLENT EXPERIENCE! More

by toneysuzey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Molles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2024 -

INFINITI of South Bay responded

That's the Mike we know and love! Kind, patient, consultative. Thank you for such a nice review; we will be sure to share your feedback. At INFINITI of South Bay we do things the "South Bay Way"... and to us that means making it easy to do business with us. We are so pleased that you had an "easy breezy" experience and that Mike provided an excellent experience. Please be sure to tell your family and friends, as your recommendation is our best compliment. Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay

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