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Klaben Chrysler Jeep Dodge Ram

Kent, OH

4.9
7,258 Reviews
Only Klaben Chrysler Jeep Dodge Ram has the Best Bottom Line Deals® on new and used cars, trucks, minivans, SUVs and crossovers! Klaben makes it this easy to buy your next car, truck, crossover, SUV or minivan. Your Best Bottom Line Deal® is posted on all your favorite Chrysler, Dodge, Jeep & Ram models. Choose from hundreds of new and used vehicles. With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1106 West Main Street

Kent, OH

44240

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Showing 7,258 reviews

June 09, 2021

I will always buy my vehicles from klaben great people they do not push you answer any questions and they have trust in you thanks 👍 More

by BERRETTA37
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin L. Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2021

People were very nice and they got my truck in and out fully serviced within two hours. Definitely would recommend taking your vehicle here for any king of maintenance. More

by mcpeek121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Stinnett
June 08, 2021

I can count on Kim to always fix my car in a timely manner. She is very friendly and listens to my issue until it’s resolved More

by sjkelley40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Rafferty
June 08, 2021

Gilbert did a great job! He showed me all of the features of the car without me asking, and was very friendly, detailed and thorough. More

by Andrea
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert Perrin, John Coco III
June 08, 2021

Really was a great experience. thank you everyone for Really was a great experience. thank you everyone for all your help with this purchase. Gilbert is always a great and helpful guy. keep up the g More

by SHVDMONKE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert Perrin, John Coco III
June 07, 2021

This was the best car buying experience we have ever had. We greatly appreciate how transparent and honest this dealership is. Casy and John were both amazing and made the whole process quick and enjoyable. More

by brooker.amanda92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Coco III
June 07, 2021

These are cars 4 and 5 for our family and 6 is coming soon. There is a laundry list of reasons why Justin gets 5 stars and I’d give him more if I could. Just a good guy who provides top notch service. Th More

by Drobbins001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin L. Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2021

The staff was very helpful with regard to my insurance claim by taking pictures and explaining everything to me. They were also very nice and friendly. More

by jenngrz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Rafferty
June 07, 2021

Kim was pleasant and wonderful to work with. However I asked for fluids to be topped off and windshield wiper fluid was left empty. Thank you More

by connieklein03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Rafferty
Jun 07, 2021 -

Klaben Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words. I apologize for the filling of the washer fluid being missed. It is part of our check in process and the fact that I missed it is unacceptable to me as well. I promise your feedback will help me get better at what I do and it has already been shared with the rest of our team. I welcome the opportunity to speak with you directly so that I can work to correct the shortcoming in quality. Thank you again for your feedback and I apologize for not delivering the type of experience that you deserve. I hope to hear from you soon. Kim Rafferty, krafferty@klaben.com. 330-673-3139 ext 416.

June 05, 2021

Absolute professionals, I really appreciate how fast yet thorough justin and the dealership operate. 5th car and counting at Klaben, no plans to ever visit another dealership. Thanks! More

by Rhoadscurtis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin L. Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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