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Klaben Ford Lincoln

Kent, OH

Overview
Employees
Reviews
Vehicles
5.0
14,970 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 14,970 reviews

August 22, 2025

Klaben is a great place to buy and service your car. They always stand behind their work. More

by MABDENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 22, 2025

Very helpful and efficient considering I did not have an appointment when I showed up! More

by dshlager
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2025 -

Klaben Ford Lincoln responded

Hi Deborah! Thank you so much for taking the time to post a review and share your honest feedback. We ask for this through many different venues as we are looking for the honest feedback that tells us what we are doing well and areas needing attention or improvement. We then take that feedback and use it internally for coaching and counseling with our team. This is geared towards making us better at achieving our goal of meeting and exceeding the expectations of our clients. Thank you for taking some time out of your day to chat with me! I appreciate all your kind words. If we can help with anything else, don’t hesitate to reach out! Thanks! Aaron Heinlein 330.352.1925 aheinlein@klaben.com

August 21, 2025

The car was repaired when promised and on time , which with some dealers this never happens More

by dperry285
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 21, 2025

Won’t go to any other dealer for my Ford vehicle needs. The Klaben team knocks it out of the park every time. More

by Stanb351
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Mazzagatti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 21, 2025

Though & great service every time I’m there. Always on top of what I need replaced or looked at. More

by Sandy
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 20, 2025

Mona has always been very attentive and pleasant to deal with. She explains everything. Mona and Joe treating me like family is why I keep coming back to Klaben. More

by behappy123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 20, 2025

I Love the mobile service. I won’t have anyone else service my Bronco other than Klaben because of the convenience and affordability of the service! More

by LIGHTERRI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember all that helped me. All were pleasant to deal with.
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August 20, 2025

I love the Klaben Team. They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 12 years now. High More

by fairyrain826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sigmund
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 19, 2025

E v e r y t h I n g w e n t well More

by BALLPARK9597
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Churpek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 19, 2025

With the help of of Louis in sales and Tom in Service. I was able to schedule a last minute mobile service to get my vehicle ready for a long trip. Thank you to the Klaben team. More

by WarriorMom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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