Klaben Ford Lincoln

A HAPPY CUSTOMER I just want to thank the KLABEN FAMILY as well as MY WONDERFUL EXCELLENT SALESMAN DAVIS... HE TRIES HIS HARDEST TO GET ME WHAT I WANT... AND HE ALWAYS I just want to thank the KLABEN FAMILY as well as MY WONDERFUL EXCELLENT SALESMAN DAVIS... HE TRIES HIS HARDEST TO GET ME WHAT I WANT... AND HE ALWAYS DELIVERS...RIGHT ON TIME!!! HE HAS SOLD ME 3 CARS SINCE 2015....NOW THAT'S A GREAT SALESMAN.. I WOULD HIGHLY RECOMMEND HIM TO ANYONE WHO WANTS A GREAT CAR AND GREAT CUSTOMER SERVICE More

1st service I dropped my car off for service,my car was taken before I could retrieve my proof of insurance.Kim was going to locate my car so I could get the ca I dropped my car off for service,my car was taken before I could retrieve my proof of insurance.Kim was going to locate my car so I could get the card. That's when I ran in to Bob Paytas.who offered us a ride to the shopping center Bob called us and picked us up when our car was done.I have never had a salesman go out of his way like that when there was nothing to gain.Thanks to Bob and klaben ford service department it made our day a pleasure. THANKS Chuck & Dolly More

New Explorer XLT. Best experience buying a new car in 35 years. Andy and Joe made it a very easy decision to trade in and lease a new car. Best experience buying a new car in 35 years. Andy and Joe made it a very easy decision to trade in and lease a new car. More

Expedited Schedule for Warranty Work My new Fusion Platinum experienced issues with the power windows not closing with One Touch. They were bouncing back down to 3/4 open. The service d My new Fusion Platinum experienced issues with the power windows not closing with One Touch. They were bouncing back down to 3/4 open. The service department was booked heavily for the next several days but they squeezed me in to get a timely resolution before the weekend. The reprogramming of the windows has been effective thus far, a week after the service work. I appreciate that the Klaben service department prioritized this work and were able to schedule it promptly. Mona asked me if I also wanted a complimentary car wash with the service and reviewed the Vehicle Report Card with me before I departed. More

Awesome Customer Service I had no intention of purchasing a vehicle however Roscoe, Tim Casto and Stephanie made all of that change for me! I told Roscoe what I was possibly l I had no intention of purchasing a vehicle however Roscoe, Tim Casto and Stephanie made all of that change for me! I told Roscoe what I was possibly looking for he found the perfect vehicle! I didn't have to spend the entire day there. The process was quick and I was on my way in my brand new car! Thanks again Klaben for welcoming me into your family with open arms!! I'm looking forward to a long relationship for years to come 😊 More

2017 Ford Edge review We worked with Jeff "JT" Tetreault and Doug Beavers. They couldn't have been more professional and helpful throughout the sales/lease experience. I We worked with Jeff "JT" Tetreault and Doug Beavers. They couldn't have been more professional and helpful throughout the sales/lease experience. I found that the Edge had some minor body issues shortly after we took possession. They were taken care of efficiently and in a timely matter. I couldn't be more pleased. More

Klaben service center The service center is very good. My problem is with Ford. I am getting more disappointed with Ford products. The quality of even the lug nuts are b The service center is very good. My problem is with Ford. I am getting more disappointed with Ford products. The quality of even the lug nuts are bad. My car has only 36000 miles and the lug nuts are failing? My husband has a Mustang and we didn't know it had no spare tire! Too many bean counters at Ford now. I highly dought if my next car will be a Ford. Sorry Klaben, you are an excellent dealership but Ford is getting to be disappointing. More

Positive Experience ! First of all you have to understand that I despise automobile salespeople. The majority of my experiences with them over the years have been negative. First of all you have to understand that I despise automobile salespeople. The majority of my experiences with them over the years have been negative. Over a three month period I attempted to purchase the same MKX thru three other dealerships but had no satisfactory results and felt that I was being taken advantage of. Although Klaben is some distance away, I decided to email them and see if they were interested in dealing on a specific MKX. Doug Carter was the sales person that responded. I met Doug for the first time two days later when I picked up my new MKX. More than once I expressed to Doug how much I appreciated the treatment by him and Klaben. More

Outstanding Upon arrival, Tim Sterling met us outside with the biggest 'how can I help you' smile. Along with his knowledge of the MKX and quickness to adapt to Upon arrival, Tim Sterling met us outside with the biggest 'how can I help you' smile. Along with his knowledge of the MKX and quickness to adapt to a customer without any, was outstanding and exactly what I hoped would occur. Test driving the MKX Reserve was everything plus more than I had hoped it would be. Thanks TIM More

Great experience. Not only would I recommend Klaben Ford, but this has been the best car buying experience I have ever had. Great job to everyone involved. Not only would I recommend Klaben Ford, but this has been the best car buying experience I have ever had. Great job to everyone involved. More