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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
4,761 Reviews

4,761 Reviews of Klaben Ford Lincoln - Service Center

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May 28, 2024

My Klaben service advisor Mike Brandvold and the crew did their usual excellent work in a timely manner. More

by mactech44
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024

Excellent service with issues resolved by Michael and Rachel. They confirmed appointment times and followed up promptly. More

by tjesko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Albritton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024

Very professional courteous All of our questions were answered in a timely manner. The service department is quick and efficient More

by mary.nagy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Bart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Fano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Thurman Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Fairchild
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024

I really enjoy working with the service team. They are all very knowledgeable and they all make you feel like family. More

by jczbasnik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024

The service dept. Was great to work with. Very professional and joe is always the best!!! More

by pekarski01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2024

we were out of state and traveling. handled us promptly,professionally on a friday at 4pm and thru the weekend. thanks More

by mmpshaw1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : cody.?
May 26, 2024

we were out of state with a breakdown EVERYONE was professional,polite, and helpful.thanks More

by mmpshaw1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Meacham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2024

Mona does a great job! She has been my service tech for almost 20 years and is always on top of it. More

by FOURHOLMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Thurman Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024

I enjoy feeling like family at Klaben Ford. I'm always treated well, and love the service that I receive from Joe French! Thank you 😊 More

by LUZINEANDERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024

Friendly and knowable people they did the work I requested .Anthony in service made my first service to Klaben a great experience More

by SHANEMCGOWEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Thurman Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.