Rachel Wolf

In my opinion, Mike Cooney, and Klaben Service team are all rock stars! Everyone I've dealt with at Klaben was extremely helpful and knowledgeable. No pressure guidance throughout the sales process. All t all rock stars! Everyone I've dealt with at Klaben was extremely helpful and knowledgeable. No pressure guidance throughout the sales process. All things being relatively equal; I'll never buy another vehicle anywhere else other than Klaben. More

by RWEST3 Verified Customer Verified Customer

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I have been leasing and buying vehicles, and servicing them, at Klaben for about 25 years. If I wasn't satisfied, I wouldn't keep coming back. them, at Klaben for about 25 years. If I wasn't satisfied, I wouldn't keep coming back. More

by BILLICK Verified Customer Verified Customer

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Klaben Ford Service is outstanding. Mona Crooks is helpful, competent and friendly. This time, I had Klaben's Mobile Service take care of my vehicle. Seth, the technician was extreme Mona Crooks is helpful, competent and friendly. This time, I had Klaben's Mobile Service take care of my vehicle. Seth, the technician was extremely professional and competent. He did more than I asked, and noted additional issues with my vehicle. Rachel Wolf handled my payment and closure of the transaction. She even helped me with my available discounts. Excellent effort on all of their parts!! Thank you Mona, Seth, and Rachel. More

by arancer Verified Customer Verified Customer

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Excellent service! Called the day prior to confirm appt. for mobile service. Showed up on time and did all the work in my parking lot. Will continue to use this conv Called the day prior to confirm appt. for mobile service. Showed up on time and did all the work in my parking lot. Will continue to use this convenient service indefinitely! More

by BCanter21 Verified Customer Verified Customer

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Local dealership that I have known since I was a kid. I have bought from in the past I have bought from in the past More

by jsygula Verified Customer Verified Customer

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I had a tough time with other dealerships, but Klaben doesn’t waste your time! They listened to what I was looking for and helped me find the perfect car! doesn’t waste your time! They listened to what I was looking for and helped me find the perfect car! More

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Having the oil changed while at work was a huge timesaver. Seth was very professional and a pleasure to work with. timesaver. Seth was very professional and a pleasure to work with. More

by MIKEL13 Verified Customer Verified Customer

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Easy scheduling and very kind staff. Super convenient being able to have the work done from my home, and the staff was great about keeping up communication! Super convenient being able to have the work done from my home, and the staff was great about keeping up communication! More

by rylie0621 Verified Customer Verified Customer

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My escape was due for an oil change, Rachael called me and asked if I wanted an appointment. She set me up to have the maintenance done at my home.... in Parma! While they were here the crew fixed a recal and asked if I wanted an appointment. She set me up to have the maintenance done at my home.... in Parma! While they were here the crew fixed a recall, rotated my tires, filled my washer tank and changed my oil. They also noticed my wiper blades were old and changed them too. Complete package service. I would recommend!! More

by copperdragon1978 Verified Customer Verified Customer

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I appreciate the convenience & working with people who are informative about my vehicle & the great customer service. are informative about my vehicle & the great customer service. More

by Sandy Verified Customer Verified Customer

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