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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
4,765 Reviews

4,765 Reviews of Klaben Ford Lincoln - Service Center

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April 17, 2023

Klaben Ford did their usual excellent service as always and are the only service department to work on my car. More

by mactech44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2023

Very efficient and responsive to any vehicle issues. I took my explorer in for basic oil change and tire rotation. They also check wipers, lights, and all fluids. Car was finished in half the time p More

by Jodyexplorer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Palomba
April 17, 2023

I am always amazed with the quality of service and the level of professionalism that is experienced when taking my truck to Klaben Service Center. Kim represents Klaben greatly - helpful, knowledgeable a More

by marf2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2023

The repair was managed well. Mona was great keeping me up to date and delivering on time. More

by jsampsel54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2023

I always try to go with Tyler, he's super helpful and this time particularly he was very thoughtful with helping me out when the shuttle had been delayed in getting me back home. More

by SARAHBILTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2023

Convenient hours and an easy to get to location. The service advisors are very experienced and helpful. They keep you informed and give you options. The ride service is dependable and timely. No on More

by no1av8or
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2023

Tyler is a great service advisor. He does a great job getting appointment scheduled and my truck in and out. He keeps me up to date with status of my service. More

by Terry Lancaster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2023

Tyler and the team are always so professional and efficient. I trust the Klaben Service Center completely. More

by ljhebert42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2023

Always helps never makes me wait. All around awesome place and people professional and friendly, Mario goes above and beyond More

by Joannec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Palomba
April 13, 2023

Shelby is a very nice person and great to work with. Her customer service is above and beyond. Very informative and keeps you in the loop to make sure you don’t think you’re forgotten about. More

by alpharichmond1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Wiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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