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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
4,765 Reviews

4,765 Reviews of Klaben Ford Lincoln - Service Center

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April 13, 2023

Thanks to everyone at Klaben Ford! The problem was handled in excellent fashion. I would like to thank Shelby for her attention to detail and the service manager for taking my request More

by mrsommers45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Wiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2023

Mona and Klaben did an outstanding job as usual. Good work, minimum hassle. Thank you Mona and crew for the great service. More

by KC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2023

Outstanding communication and service with Klaben Ford Service. I am always impressed with Mike and the team at Klaben. More

by Grecco Roman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2023

I love the ability to drop my car off the night before. They always do a fantastic job. More

by dawn2152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2023

Kim Wolfram is always very pleasant and greets you with a smile! She has been my service advisor since 2008. She definitely one of a kind! More

by pugsleyboyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2023

Tyler is very knowledgeable, honest, and helpful. I appreciate his recommendations. He’s also mindful of my time. More

by Vickie Davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2023

I really appreciate the service department at Klaben Ford in Kent, OH. Tyler is excellent to work with. Very honest and knowledgeable. When I arrive I am always greeted well by all the service staff. Joe Fre More

by FBSIKONJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2023

I really appreciate the service department at Klaben Ford in Kent, OH. Tyler is excellent to work with. Very honest and knowledgeable. When I arrive I am always greeted well by all the service staff. Joe Fre More

by FBSIKONJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2023

Needed recall work done on 2022 Ford Bronco Sport. Was offered home service and it worked out great. More

by JBARTLETT3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2023

Mona went above and beyond. She helped to diagnose my auto issue and I am satisfied with the answers. I will return to this service department in the future. Thank you Mona. More

by gibsonbarnes
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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