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Koons White Marsh Chevrolet - Service Center
White Marsh, MD
128 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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128 Reviews of Koons White Marsh Chevrolet - Service Center
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August 06, 2023
Thank you to service. The young lady that sat next to Jos really helped me and went that extra to find out the problem I was having. Thank You to her The young lady that sat next to Jos really helped me and went that extra to find out the problem I was having. Thank You to her More
by newbygirl1
Helpful July 27, 2023
George was extremely helpful with getting my car service completed. Very happy with KOON’ S completed. Very happy with KOON’ S More
by TMiciche1
Employees Worked With
July 09, 2023
Quick and easy, Thomas was very helpful with the process of my car being serviced , dropped my vehicle off on a Thursday morning and had it back the next day ! of my car being serviced , dropped my vehicle off on a Thursday morning and had it back the next day ! More
by Tasia
Employees Worked With
July 02, 2023
Made a appointment & the earliest they could see me was 5 days from the time I made my appointment, which wasn’t a problem but after waiting 5 days I get to dealership on time and was quoted a price for oil days from the time I made my appointment, which wasn’t a problem but after waiting 5 days I get to dealership on time and was quoted a price for oil change over the phone and when I get there they quote me a price that is $64 higher than over the phone. I wait more then 1.5 hours my car hasn’t even gone in bay, it’s still sitting outside and they still haven’t given me the right price for oil change and say our tech is changing a motor , well why schedule a appointment and make me wait 5 days and don’t know your own prices no one can confirm. They gave me my keys back and all they could say was sorry.. never will go back here, it’s a shame I have to drive 45min to different dealership when they are 5 mins from my house . More
by kevinbj
Employees Worked With
June 23, 2023
My Service Representative is named George & he always takes great care to explain everything to me & has always been upfront & honest. I would highly recommend KOONS Service Department takes great care to explain everything to me & has always been upfront & honest. I would highly recommend KOONS Service Department More
by cccbikerboy
Employees Worked With
June 19, 2023
I sold the car and bought a Hyundai limited because the dealer couldn’t figure out the problem with the car play. dealer couldn’t figure out the problem with the car play. More
by giselahappe80
Employees Worked With
June 15, 2023
The service was very good and the time waiting was good and clean and friendly and clean and friendly More
by Household51
Employees Worked With
May 31, 2023
Got there in the morning needed to keep my car gave me a rental. I got the job done in one day. Thanks bro good job. rental. I got the job done in one day. Thanks bro good job. More
by geejay007
Employees Worked With
May 31, 2023
Koons White Marsh is great Courtney is the Best Customer Service Rep I have ever had. I have had a lot of different cars but they are the best. She is very conscientious and lets me know at all times on th Service Rep I have ever had. I have had a lot of different cars but they are the best. She is very conscientious and lets me know at all times on the progress of my vehicle. The Best customer service. More
by bbrown007
