Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lombard Ford
Barkhamsted, CT
1,126 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,126 reviews
April 05, 2024
Echoing others here, I have purchased my 3rd ESP thru Emma at Lombard Ford. It is always a pleasure to work with such a professional, organized and NICE individual like Emma. Another wonderful experience Emma at Lombard Ford. It is always a pleasure to work with such a professional, organized and NICE individual like Emma. Another wonderful experience! More
by crg
Employees Worked With
Helpful April 05, 2024
Like always, had good service and the work was done on time. Very friendly people that work here. time. Very friendly people that work here. More
by PATHHIKER
Verified CustomerEmployees Worked With
April 04, 2024
What a great experience, dealing with Emma! Very knowledgeable, quick response time. I would give her a 10+ if I could! AND….you can’t beat their prices! Thanks Emma! Very knowledgeable, quick response time. I would give her a 10+ if I could! AND….you can’t beat their prices! Thanks Emma! More
by mcrumb277
Employees Worked With
April 01, 2024
Staff at Lombard is top rate. A local dealership with a long history and an honest hardworking staff. The owner is personally involved and cares about his customers. A local dealership with a long history and an honest hardworking staff. The owner is personally involved and cares about his customers. More
by mbrault0
March 25, 2024
Was prompt in taking me for a sudden last minute repair. Job was done well Job was done well More
by ANNIEMMC
March 25, 2024
Kyle is great he is very helpful, and he always take care of me on my appointments. and making sure everything is done properly. awesome person!! of me on my appointments. and making sure everything is done properly. awesome person!! More
by stanm0
Employees Worked With
March 16, 2024
A week after getting my new truck, I had to go back and have them replace the door actuator. After returning home notice d they dropped a screw inside the door while replacing the actuator now it’s just ra have them replace the door actuator. After returning home notice d they dropped a screw inside the door while replacing the actuator now it’s just rattling every time the door is open or closed… so I went back for an oil change I personally showed this issue to the service manager drew so it gets fixed, after the oil change I get in and checked the door and they flat out lied on the paperwork saying they fix it… well the screw still making the rattle. I will never get any service at this dealership… More
by angeloamendez
Employees Worked With
March 15, 2024
George helped me in the purchase of my Ford Escape. He’s a great family man, he understood all my needs and took good care of me. Look forward to doing business with Lombard in the future He’s a great family man, he understood all my needs and took good care of me. Look forward to doing business with Lombard in the future More
by Sarah P.
Employees Worked With
George
March 14, 2024
Purchased my 3rd Premium CARE from Lombard on line with Emma She is great and very professional Emma She is great and very professional More
by Baitcamp2001
Employees Worked With
March 14, 2024
Emma Allen has provided me with exceptional service when I have purchased extended warranties for my family's Ford vehicles. Not only does she provide professional guidance about what plan to purchase that I have purchased extended warranties for my family's Ford vehicles. Not only does she provide professional guidance about what plan to purchase that will best meet my needs, she has saved me hundreds of dollars having priced the same ESP Ford extended warranties with other Ford dealers. I just lengthened a warranty that was to expire in a couple of months. Emma notified me about an upcoming pricing increase for the warranty so I could time my purchasing. With the cost of vehicles and the price to repair them out of warranty these days, I wouldn't own a vehicle without an official manufacturer's extended warranty for service at any Ford dealership. More
by stmtyler
Employees Worked With
