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Lombard Ford
Barkhamsted, CT
1,120 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,120 reviews
Helpful August 24, 2022
Couldn’t find a better dealership if I wanted to. From sales to finance to all the guys in the service department…… just makes everything easy to deal with From sales to finance to all the guys in the service department…… just makes everything easy to deal with More
by JDC58
Verified CustomerEmployees Worked With
Mike Manns, John Cersoli
August 24, 2022
They are the best! Kind and thoughtful and my car is always in tiptop shape after they take care of it Kind and thoughtful and my car is always in tiptop shape after they take care of it More
by CS
August 15, 2022
I'm not from the area and was camping few miles away when my starter went on my truck. They understood my situation and not only did I get service on that weekend but also they gave me a ride back to the ca my starter went on my truck. They understood my situation and not only did I get service on that weekend but also they gave me a ride back to the campground. Super thankful they helped me out! Very happy with everyone there! More
by Starbaby1789
Employees Worked With
Other Employees :
Don't know his name but older gentleman that seemed like the owner ( possibly)
August 09, 2022
Great Customer service team! Everyone is very polite and friendly! I will definitely return if needed! Everyone is very polite and friendly! I will definitely return if needed! More
by minybrit72
Employees Worked With
August 03, 2022
The service advisor Kyle was easy to work with. Service technician Joe did an excellent job locating the source of my intermittent problem and discovered a more serious one in the process. Service technician Joe did an excellent job locating the source of my intermittent problem and discovered a more serious one in the process. More
by RUSSO_STEVE2000
Employees Worked With
August 01, 2022
Unfortunately I had to bring my vehicle back three times for the same issue. it appears that the third time was a charm. They did provide a courtesy vehicle each time. for the same issue. it appears that the third time was a charm. They did provide a courtesy vehicle each time. More
by jncannone
August 01, 2022
For some reason they missed rotating my tires. I had marked my tire with a chalk mark and the tire was not moved. I had marked my tire with a chalk mark and the tire was not moved. More
by BRZOSKA_JOSEPH_J
July 27, 2022
Always a please to deal with and no pressure to purchase additional services. The staff is always friendly and very easy going. I’ve never felt pressured by upselling. additional services. The staff is always friendly and very easy going. I’ve never felt pressured by upselling. More
by Danjohnson211
