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437 Reviews of Lombard Ford - Service Center
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October 19, 2023
Great service, in and out for an easy issue with my blind spot alert. I will come back for all future service needs. spot alert. I will come back for all future service needs. More
by GUSGRIMES86
Verified CustomerEmployees Worked With
Helpful October 19, 2023
Drew and Kyle were very helpful and courteous to me in regards to the brake issue I was having. They also explained the cost of the service very clearly. Greatly appreciate the excellent work done on regards to the brake issue I was having. They also explained the cost of the service very clearly. Greatly appreciate the excellent work done on the Camry, gents! It's been riding well and the brakes have been working well ever since I drove off the service lot. Keep up the great work! More
by Sdwyer0
Employees Worked With
October 18, 2023
kyle was great to deal with - was able to schedule me in for a new key and quick service with 2 days notice, on my new to me 2021 Expedition. I am happy with Lombard - we will continue to use them, as our for a new key and quick service with 2 days notice, on my new to me 2021 Expedition. I am happy with Lombard - we will continue to use them, as our family has for over 30 years. More
by john.mochak
October 03, 2023
Been great to work with on two different warranty set ups! Have handled my claims with 0 issues! ups! Have handled my claims with 0 issues! More
by Nate
Employees Worked With
October 02, 2023
Emma was the most helpful and professional that anyone could be. She made the process very straightforward and easy. I would not hesitate in recommending her to the utmost. could be. She made the process very straightforward and easy. I would not hesitate in recommending her to the utmost. More
by Rick M
Employees Worked With
September 30, 2023
This is the second time this dealership did recall work on two different vehicles, when I got the vehicles back there was a pile of dirt and stones on the drivers side floor. One vehicle they scratched the on two different vehicles, when I got the vehicles back there was a pile of dirt and stones on the drivers side floor. One vehicle they scratched the interior, when brought to their attention all I get is “ sorry”. No respect for the vehicles they are servicing. I’ve used this dealership for over 25 years, bought several vehicles there, I can no longer recommend Lombard Ford. I am very disappointed how they have treated us, we will need to find a new dealership to service our vehicles. James Lagassie More
by JIM.LAGASSIE
September 29, 2023
emma is customer service in a human being and that says it all-go to her with confidence you are getting the absolute best. it all-go to her with confidence you are getting the absolute best. More
by rsabolyk
Employees Worked With
September 25, 2023
Emma was great to work with again. This is my second ESP from Lombard Ford. I traded my vehicle I had purchased the warranty for. I called to cancel and purchase another ESP for the ve This is my second ESP from Lombard Ford. I traded my vehicle I had purchased the warranty for. I called to cancel and purchase another ESP for the vehicle I traded for. Emma canceled the remaining time on my first warranty and applied my refunded amount to my new purchase. The process was seamless! I am now covered in my new to me F250. I will be calling Emma back to purchase another ESP for my wife’s new 2023 Ford Explorer! No other dealer comes to mind for me except Emma and Lombard Ford for my ESP needs ! More
by Rleemiller8
Employees Worked With
September 22, 2023
they were tremendous i waited in a very clean comfortable area it was great. will recommend them comfortable area it was great. will recommend them More
by Barb and Dan Sargent
Employees Worked With
August 30, 2023
Emma is the ESP expert! Always has prompt and detailed responses to my questions, very friendly and helpful in choosing the right plan. Even though I live in Nevada I go to Always has prompt and detailed responses to my questions, very friendly and helpful in choosing the right plan. Even though I live in Nevada I go to Emma for the best in customer service. More
by lonemtn09
Employees Worked With
