Back

Mungenast Lexus of St. Louis

Manchester, MO

4.9
817 Reviews
Mungenast Lexus of St. Louis is a locally owned and family-run dealership that provides St. Louis with new Lexus and L/Certified Pre-Owned Lexus vehicles. Our service center offers exceptional auto repairs and services on all makes and models while our clients take advantage of our luxurious customer lounges. Our goal is to treat you like you would want to be treated. We also want to create the finest automobile ownership experience you can imagine. We believe that's why we've won the Elite of Lexus award 25 times. If you allow us to be your St. Louis Lexus dealership and service center, you will experience the finest automobile in the world as well as the finest service. "Lexus makes the car. Mungenast makes the difference."
Contact Dealership

13700 Manchester Road

Manchester, MO

63011

Directions

By Type

Showing 817 reviews

May 12, 2024

Politeness/Professionalism 100% - The dealership's hospitality was excellent. Knowledgeable 90% -If Kyle didn't know the answer, he got back to you promptly with a response, but overall he knew his i More

by fharbro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Blake
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

Jason was great and very knowledgeable and professional. I’m a long time customer and people like Jason and the rest of the team are why. More

by Len
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy Saputo
May 09, 2024 -

Mungenast Lexus of St. Louis responded

Len, we're delighted to know that Jason and our team at Mungenast Lexus of xx. Louis continue to meet your expectations! Thanks for being a loyal customer - here's to many more years together!

May 03, 2024

Sherry was excellent and very sweet. She accommodated my wife and I at every step and made us feel very comfortable. Great experience all around! More

by JimmyG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susan Brockmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sherry Overhoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Mungenast Lexus of St. Louis responded

Jimmy, we're delighted to know that Sherry provided excellent service and made your experience at Mungenast Lexus of xx. Louis a great one! Thanks for sharing this with us.

April 18, 2024

I am absolutely in love with my car! The service we received was awesome. Kyle was our salesman and he greeted us outside by the vehicle, promptly provided us with the keys for a test dr More

by Amy Nelson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Mungenast Lexus of St. Louis responded

Amy, we're delighted to know you had such a positive experience with Kyle and Rob at Mungenast Lexus of xx. Louis! We appreciate your kind words and look forward to serving you for many years to come. Enjoy your new car!

April 07, 2024

Spencer was so great to work with. He goes out of his way to make sure everything is perfect. We are very happy we worked with him to buy our new vehicle. Mungenast staff were all so f More

by LMihal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer O’Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Mungenast Lexus of St. Louis responded

We're delighted to know that Spencer and the team at Mungenast Lexus of St. Louis provided you with a top-notch experience! We appreciate your recommendation and hope you enjoy every mile in your new vehicle!

April 02, 2024

We have worked with Nate Hopson in buying or leasing our last 15 vehicles. He is excellent in helping you find the right car at the right price. He is very knowledgeable about the Lexus vehicles. Nate is al More

by 1453connie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Laaksonen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bric Flint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Mungenast Lexus of St. Louis responded

We're delighted to know that Nate has been able to assist you with your last 15 vehicles at Mungenast Lexus of xx. Louis! It's wonderful hearing about his professionalism and friendliness, as well as his knowledge of our cars. Thanks for the recommendation - we appreciate it greatly!

April 02, 2024

I thought the doc fee of $400 was a ripoff. Since you wouldn’t negotiate the price of the car , they’re was no reason for a doc fee. The coupons I received for oil changes and tire rotations we More

by Bob Gereaux
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bric Flint
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Medlin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Mungenast Lexus of St. Louis responded

Bob, we're sorry to learn that your experience didn't meet expectations. We appreciate the feedback and will use it as an opportunity for improvement in our services and pricing transparency. Thank you for bringing this to our attention. If you have any other concerns, feel free to reach out to me when you have a moment. Thanks again, Brendan Laaksonen - Sales Manager - 314-288-2903

March 21, 2024

We went to Mungenast Lexus late Fall 2023 to view options for a new SUV. We met Nate Hopson. Nate went through options and encouraged us to look through floor inventory. He was helpful, informative and had a More

by william patrick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Uglow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Brockmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy gave me the Systems check out. Thank goodness. David did our financial checkout. He was very enthusiastic about Lexus brand.
Mar 21, 2024 -

Mungenast Lexus of St. Louis responded

William, we're delighted to know that Nate and the rest of our team at Mungenast Lexus of St. Louis provided you with such a positive experience! We appreciate your kind words about their helpfulness and professionalism during your SUV purchase journey. Enjoy driving your new Lexus RX 350 Hybrid!

March 20, 2024

A true girls girl! Accommodating, knowledgeable, and nice/sweet. Had my two children with us, including my breastfed baby. When needed, provided privacy & space, and sn More

by Lakeishanjohnson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bric Flint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sherry Overhoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Mungenast Lexus of St. Louis responded

We're delighted to know that our team at Mungenast Lexus of St. Louis was able to provide a comfortable and accommodating experience for you and your little ones! We appreciate the kind words and are here for any of your future needs!

March 19, 2024

Nate Hopson did a great job of selling me my new SUV. He was very professional, knowledgeable, and patient. He went out of his way to make sure that i was happy with my purchase. Robert Miller was v More

by donna.burkart0513
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Brockmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
B.J. Springett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Miller
Mar 19, 2024 -

Mungenast Lexus of St. Louis responded

Donna, we're so glad to know that our team, especially Nate and Robert, provided you with a great buying experience at Mungenast Lexus of St. Louis! We strive for customer satisfaction and it's wonderful to see we hit the mark. Enjoy your new SUV!

1
...