Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Niello Acura - Service Center

Roseville, CA

4.9
311 Reviews
Call Service Center (916) 218-7247

311 Reviews of Niello Acura - Service Center

Sort by
July 07, 2023

Chris, the service rep was excellent! He was very helpful and communicative. Car was ready quick Lynzess More

by ETBALLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Logan
Report | Print
Jul 20, 2023 -

Niello Acura responded

Thank you for taking the time to call out Chris and his great work! It's awesome to know that he is always so helpful and that your car was ready on time. See you for your next service!

Helpful
July 07, 2023

Super good quality service (as always). Their carwash is also superb. I highly recommend them! More

by powersjlo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Logan
Report | Print
Helpful
July 07, 2023

My experience was great and the service and the guy’s at the front are vary helpful More

by EDWINMANZO27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Helpful
July 07, 2023

The service was great service and I was very satisfied. Kept me updated about progress. More

by sujoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Penrose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Helpful
July 07, 2023

The staff is always courteous. Chris kept me apprised of progress. Excellent service department. MDX was very clean when I received it back. More

by JOELHARTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Logan
Report | Print
Jul 20, 2023 -

Niello Acura responded

Thank you for trusting Chris and the rest of our team with your MDX's service, Joel! It's great to hear that Chris kept you in the loop throughout the process and that your MDX arrived back to you spotless. See you next time!

Helpful
July 07, 2023

A pleasant experience. Fast service. Friendly staff. But you need paper towels in the restroom. More

by JOHNCHANDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Logan
Report | Print
Helpful
July 07, 2023

Robert Gutschall, my service writer, was outstanding as usual. Great explanation with a lot of patience. More

by padres3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gutshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Helpful
July 07, 2023

This dealership and everyone who works there are excellent, friendly and great at what they do. More

by SEVENPM117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Penrose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Helpful
July 07, 2023

Always great service! Been working with Spencer Penrose lately and he's been just wonderful. More

by LMSLINKARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Smedstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chandra Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Caudle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Gutshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Penrose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Logan
Report | Print
Jul 12, 2023 -

Niello Acura responded

Thank you so much for the kind words! We're so happy that you trust us to help you care for your vehicle and that you've enjoyed working with Spender. We look forward to your next visit!

Helpful
July 06, 2023

Awesome service, very satisfied. Expkained service every step of the way. Kept me informed of changes in service. More

by DRWISE2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Logan
Report | Print
Jul 12, 2023 -

Niello Acura responded

We appreciate you taking the time to rate your service experiences at Niello Acura! It's great to know that our team always provides you with a good experience from start to finish. Thank you!

Helpful
1
2
3
...
32