Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Norman Frede Chevrolet Co.
Houston, TX
954 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 954 reviews
March 11, 2024
Non corporate. Personality is good of the sales and financial department. I also service the dealership for my employer. Personality is good of the sales and financial department. I also service the dealership for my employer. More
by greg.witte1991
Employees Worked With
Helpful March 11, 2024
They were professional,kind and worked with us. I will buy any future cars from there and recommend them to all. Excellent. I will buy any future cars from there and recommend them to all. Excellent. More
by lucyshockney
March 10, 2024
Heather is very good at her job. Despite your scheduler telling me a diesel mechanic is on staff and ready to begin my work when I told him that I did not want my truck parked and si Despite your scheduler telling me a diesel mechanic is on staff and ready to begin my work when I told him that I did not want my truck parked and sitting there, Heather informed me that I was third or fourth in line. Nonetheless she promised to get the diagnostics done that day and true to her word it was done. Very commendable. More
by Jim Macklin
Employees Worked With
Heather
March 09, 2024
Norman Frede is a great dealership, they don’t add on all the extra cost like ceramic coating, window tinting, aftermarket floor mats, etc. that’ll jack up the price $3k or more on the MSRP. Salesman Brett the extra cost like ceramic coating, window tinting, aftermarket floor mats, etc. that’ll jack up the price $3k or more on the MSRP. Salesman Brett Barr was great, no pressure & answered all my questions. Made agreement on buying vehicle next day & was all cleaned up & ready to go when I arrived. More
by mccombs11
March 07, 2024
Jacob Hudson was my contact in the service department and he was wonderful. He was very professional and kept me up to date on the process of my truck. I am very pleased with the overall service of Norman F he was wonderful. He was very professional and kept me up to date on the process of my truck. I am very pleased with the overall service of Norman Frede Chevrolet and their employees. More
by Marilynmartin039
Employees Worked With
March 06, 2024
Excellent service. Very fast and easy oil change and tire rotation. They used my oil and filter. I will be back. Very fast and easy oil change and tire rotation. They used my oil and filter. I will be back. More
by gtobeck
Employees Worked With
March 05, 2024
Quick, professional, thorough, fair, friendly, clean, polite, sociable, clear on explanation of issues needing addressed polite, sociable, clear on explanation of issues needing addressed More
by Kyle
March 04, 2024
Very fast and friendly staff and yes that’s why I keep going back to them. going back to them. More
by Sal
Employees Worked With
March 03, 2024
Came in for my oil change. Took less than an hour. Great place to get my car serviced. Will keep coming back. Took less than an hour. Great place to get my car serviced. Will keep coming back. More
by ematthes8
Employees Worked With
